Dental Front Office Assistant/Treatment Coordinator (Private Practice)

Job Description

Job Description

The Dental Front Office Assistant/Treatment Coordinator plays a vital role in supporting a small dental team of husband-and-wife dentists by managing front desk operations and coordinating treatment plans. This role involves significant patient interaction focused on reception, scheduling, insurance verification, and ensuring smooth communication between patients and the dental team. Using Open Dental software, the assistant handles administrative tasks that ensure efficient patient flow and effective record management.

• Educate and explain effectively to patients their recommended treatment plan
• Schedule and manage patient appointments using Open Dental software
• Greet and receive patients, providing a welcoming front desk presence
• Verify dental insurance coverage and benefits for patients
• Communicate treatment plans and coordinate between patients and dental staff
• Maintain accurate patient records and update data promptly
• Provide excellent customer service ensuring patient satisfaction
• Perform data entry and handle appointment follow-ups efficiently
• Manage multiple administrative tasks in a fast-paced environment

Required Qualifications

• Proficiency with dental software, such as Dentrix and Open Dental
• Strong customer service experience and outgoing personality
• Experience with dental insurance verification processes
• Excellent appointment scheduling skills
• Effective communication skills
• Strong organizational and multitasking abilities
• Bilingual proficiency (Spanish)

Employee Benefits

• Dental Insurance
• Monthly performance bonus (Collection and/or Production Goal Bonus)
• Year-end performance bonus (Annual/Profit-sharing bonus)
• Christmas bonus
• Holiday Pay
• Bereavement leave
• PTO/Vacation leave
• Incentive Programs (After-hours Call/Text Incentive Program, Punctuality Incentive Program, etc)
• 401(k) after certain period
• Insurance benefits or Health Savings Plan after certain period

New Image Dental is an existing family dental practice that has been serving the Las Vegas Community for over 25 years. Under new ownership, the office opened its second location to deliver an elevated dental experience with a focus on exceptional patient care management, efficiency, and long-term patient relationships. We are building a team that is professional, motivated, detail-oriented, and committed to creating a positive and productive work environment. We are seeking an exceptional clinical assistant to help build our back-office operations.

This is a unique opportunity for a clinical assistant who thrives in private practice environment, values organization and accountability, and is excited to be part of a growing practice with a strong vision for excellence, culture, and patient experience.

Company Description

New Image Dental is an existing family dental practice that has been serving the Las Vegas Community for over 25 years. Under new ownership, the office opened its second location to deliver an elevated dental experience with a focus on exceptional patient care management, efficiency, and long-term patient relationships. We are building a team that is professional, motivated, detail-oriented, and committed to creating a positive and productive work environment. We are seeking an exceptional clinical assistant to help build our back-office operations.This is a unique opportunity for a clinical assistant who thrives in private practice environment, values organization and accountability, and is excited to be part of a growing practice with a strong vision for excellence, culture, and patient experience.