UX Designer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a UX Designer to work in Boston, MA or Merrimack, NH! The Role Fidelity Investments is seeking a User Experience Designer who is passionate about their craft and improving associate experiences. As a member of Enterprise Technology’s User Experience team, your work will shape product decisions that impact thousands of employees worldwide. You will partner with Product, UX Research, and Technology stakeholders to envision and design intuitive experiences in a fast-paced and collaborative environment. Key Responsibilities Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance Partner with the product owner to help inform product strategy Work across the organization to drive consistent associate experiences Provide design and product thought leadership Contribute to improving UX Design practices and processes The Expertise and Skills You Bring Experience 8+ years of UX or related design experience is preferred A degree in a related field such as interaction design, architecture, industrial design, graphic design, or human factors is preferred Experience working on large enterprise applications or employee experiences preferred Familiarity with customer support or back-office operations populations preferred Experience working with agile teams preferred A digital portfolio we can review online is required Skills Strong design fundamentals and ability to leverage design thinking and other strategic methods, with sound judgment in using emerging AI tools such as Figma Make Ability to partner with Product leaders to define and prototype product vision Effective communication, presentation, and storytelling skills; equally at ease speaking with developer or business partners, and executive audiences Curiosity and interpersonal skill to uncover stakeholder needs, influence decisions, and build trust A design consultancy approach, able to provide top-tier customer service to our business partners while calibrating delivery against feasibility and prioritization Embrace ambiguity and change, able to quickly adapt and adjust approach to accommodate shifting priorities or new information Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better Familiarity with digital accessibility and WCAG standards Ability to partner with UX Research to deeply understand associate needs and synthesize qualitative and quantitative feedback into themes that advise design decisions A foundation of development knowledge, an affinity for technology, and staying up to date on industry innovations The Team You’ll be a member of a 15-person team of UX researchers and designers within Enterprise Technology. Our mission is to improve business outcomes by delivering user-centric, intuitive experiences for Fidelity associates worldwide. Please see the pay rate range for the work location of Boston only $75 - $95 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at View email address on click.appcast.io if you would like to request an accommodation. #J-18808-Ljbffr Fidelity Investments Inc.