Senior Director of Customer Success
JoVE
JoVE is the world-leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies , including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries , we are seeking talented and ambitious individuals to join our company. The Role The Senior Director of Customer Success will lead a global Customer Success organization responsible for maximizin...
- ...clients in over 60 countries , we are seeking talented and ambitious individuals to join our company. The Role The Senior Director of Customer Success will lead a global Customer Success organization responsible for maximizing customer retention, driving product...SeniorFull timeRemote work
$200k - $400k
...Direct Placement Positions Available: 3 Details: Job Title: Senior / Principal Client PartnerLocation: Remote within the U.S.... ...worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes...SeniorInterim roleRemote workWorldwide$86.6k - $144.4k
About the RoleThe Customer Success Director is the senior strategic owner of Mytonomy’s most important relationships with health systems and health plans. In this role, you will serve as a trusted advisor and executive partner to C-suite stakeholders — including CIOs, CNOs...SuggestedFull timeLocal areaRemote work$187.1k - $280.63k
...a unique opportunity to build and lead a critical function focused on customer loyalty, retention, and long-term success for one of the most innovative companies in diabetes technology. As Director of Customer Long-term Success and Loyalty, you will shape how thousands...SuggestedFull timeWork at office$173.3k - $288.9k
...ProfileClient Partner Principal Director - CCIManagement... ...Cox family of companies. The Senior Principal Client Partner is responsible... ...revenue growth, and a superior customer experience across RapidScale’... ...secure resources, and drive successful outcomes. This individual is...SeniorFull timeLive inRemote workVisa sponsorshipFlexible hours- ...place to accelerate your career. Come join us!The RoleAs a Director of Customer Success, DSO at Overjet, you will play a crucial role in building... ...retention forecasts, health score reports, and presentations for senior management. Communicate portfolio performance, renewal...Live inWork at officeRemote workWork from home
$233k - $274k
...car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash... ...Company.About the team/roleAs a Director of Checkr’s Strategic Customer Success team, you will lead a team of 5... .... This role reports to the Senior Director of Customer Success.You will...Work at officeLocal areaRemote workRelocation3 days per week$192.5k - $264.7k
...infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on... ...Los Angeles Metro areaAs a member of Uniphore’s Customer Success team, the Director of AI Customer Success will serve as a strategic advisor...Full timeCasual workRemote work- ...Upside is hiring an Associate Director of Health Plan Success to manage, retain, and grow relationships with key health plan customers. This senior individual contributor role has day-to-day ownership of a complex portfolio that may include large national payer organizations...SeniorRemote work
$110k - $140k
...immediate hiring needs of organizations but also contribute to long-term success and retention. Overview: Wonderlic is always on the lookout for a dynamic and commercially oriented Senior Customer Success Manager (CSM) with deep expertise in the HR technology space....SeniorImmediate startRemote work$110k - $120k
...journey, and thrive as part of an inclusive global community that's redefining the future of commerce. About the Role: The Senior Customer Success Manager I brings wide-ranging, in-depth expertise to build and lead strategic relationships with Pacvue's enterprise...SeniorImmediate startRemote workWorldwideFlexible hoursShift work$90k - $115k
...work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed... ..., insight, and strong multi-threaded relationships? As a Senior Customer Success Manager at Karbon, you'll operate as the General Manager of...SeniorTemporary workWork from homeFlexible hours- ...optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to... .... Key pillars to the Customer Success Team are: (i) Customer Success Plan, (ii... ...of and interacting comfortably with senior leaders. ~ Organized and structured,...SeniorWork at officeImmediate startRemote workWorldwideFlexible hours
$150k - $190k
About the RoleWe’re looking for a Senior Customer Success Manager who is energized by the challenge of scaling new go-to-market motions and driving up-market business impact across a portfolio of high-value enterprise customers.At 11x, we call this a Full Stack CSM—you’...SeniorFull timeWork at officeRemote work$168.6k
.... Responsible for fostering strong relationships with the most senior stakeholders in the client organization, their focus is on designing... ..., RWE-C, Advanced Analytics etc.Our Ideal CandidateThe successful candidate will have a track record of success across most of the...SeniorFull timeTemporary workPart timeImmediate startRemote workWorldwide- ...everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences,... ...core values of data-driven action, transparency, ownership, and customer focus. We are seeking individuals that thrive in a fast-paced,...SeniorWork from homeFlexible hours
$131k - $150k
...companies by Fast Company.For more information visit cultureamp.com.Join us in creating a better world of work.We’re seeking a Senior Customer Success Manager to support our Enterprise customers (1,000+ users) through strategic partnership, proactive risk management, and...SeniorWork at officeLocal area2 days per week- ...collaboration and exchange of critical patient information.OverviewThe Senior Client Success Manager (CSM) serves as the voice of the client to... ..., etc.Support client participation in Voice of Customer processes such as KLAS and CSAT, including providing invitations...SeniorTemporary workFor contractorsRemote work
$110k - $190k
Senior Customer Success ManagerRemote in the US WHO WE ARECertinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and...SeniorFull timeRemote workFlexible hours$102k - $159k
...innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our... ...the product roadmapQualificationsTo be successful in this role you have:You have 5+ years... ...external relationships, including with senior-level executives throughout companiesYou...SeniorWork at officeRemote workFlexible hours$112.2k - $140.3k
...transforming data management. Our advanced technology is changing the way businesses store, manage, and protect their data. As a Senior Customer Success Manager you will have a highly impactful role in ensuring our customers' success by enhancing their experience, driving...SeniorFull timeWork at officeRemote work2 days per week3 days per week$110k - $130k
...advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed?As a Senior Customer Success Manager at Smartly, you'll take ownership of your own customers from the first week...SeniorWork at officeWorldwide3 days per week$167k - $199k
Fin is the AI Customer Agent company on a mission to help businesses... ...? Intercom's Customer Success organization is scaling to meet... ...customer landscape. We're seeking a Senior Customer Success Enablement... ...with Customer Success Directors to define enablement priorities...SeniorWork at officeLocal areaWork from homeFlexible hours3 days per week$90.8k - $117k
Minneapolis, MN / Remote, USAOperations - Customer Success Management /Full-Time /HybridPerforce is a community of collaborative experts, problem... ...Manager of Customer Success at Perforce is searching for a Senior Customer Success Manager to join the team in support of...SeniorFull timeTemporary workWork experience placementRemote work$140k - $160k
...driven code generation and enterprise-grade software quality. Learn more at saucelabs.com.The Role:Sauce Labs is ramping up our Customer Success team to proactively help our customers leverage our platform to impact their business. This is an opportunity to be part of a...SeniorShorter hoursWork at officeImmediate startRemote workFlexible hoursWeekend work- Senior Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About Nasuni:Nasuni delivers a unified data platform for enterprises facing an explosion of unstructured data, combining storage and data services into a single hybrid cloud solution...SeniorFor contractorsWork at officeRemote workFlexible hours
- ...A financial technology company based in Seattle is seeking an Enterprise Customer Success Manager responsible for advising large clients on financial solutions. You'll manage accounts, develop strategic plans, and ensure customer success through collaboration. The role...SeniorRemote workFlexible hours
$101k - $115k
...happens online. Our unique data and solutions empower over 6,000 customers globally, including industry giants like Google, eBay, and... ...practical, and genuinely good people.We are looking for a Senior Customer Success Manager to join our Client ServicesTeam. This role will...SeniorWork at officeWork from homeVisa sponsorshipWork visa$73.55k - $89.75k
A healthcare technology company is seeking a remote Customer Success Manager to facilitate onboarding and increase product engagement with Florida-based clients. The role requires strong communication and project management skills, along with extensive customer service...SeniorRemote work- ...In this role, you will: Own the ongoing success, value realization, and risk management of Samsara’s Mid-Market Scale customer segment, consistently meeting or exceeding KPIs... ...onboarding through renewal and advocacy. As a Senior Manager on the Mid-Market Customer Success...SeniorRemote work
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