Restaurant Manager

Benefits:

Paid time off

401(k)

401(k) matching

Bonus based on performance

Job Summary

The Restaurant Manager assists the General Manager in leading all aspects of restaurant operations to deliver a culture of hospitality and a high-quality menu and motivate our staff to provide excellent customer service. Responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals. ensuring efficient restaurant operations and maintaining high production, productivity, quality, and customer service standards; recruiting and hiring qualified cooks, bartenders, and servers; setting work schedules; overseeing food prep; and ensuring compliance with health and safety regulations for restaurants.

The manager is expected to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and that customers have pleasant dining experiences.

Core Values

Respect: Each employee and manager should show respect to one another. With mutual respect throughout the company, every member of the team feels comfortable and as if they belong to the Jimmy's Famous family.

Teamwork: We want all members of our team to work together to provide the best experience for our guests and to always exceed their expectations.

Integrity: Do the right thing, even if no one is watching. Always lead by example. Be dependable and follow through on commitments.

Essential Functions

Coordinate daily front and back of house restaurant operations.

Deliver a Culture of Hospitality through superior service and maximize customer satisfaction.

Respond efficiently and accurately to customer complaints.

Regularly review product quality and research new vendors.

Organize and supervise shifts.

Appraise staff performance and provide feedback to improve productivity.

Estimate future needs for dining supplies, kitchen utensils and cleaning products.

Ensure compliance with sanitation and safety regulations.

Manage the restaurant’s good image and suggest ways to improve it.

Control operational costs and identify measures to cut waste.

Create detailed reports on weekly, monthly, and annual revenues and expenses.

Promote the brand in the local community through word-of-mouth and restaurant events.

Recommend ways to reach a broader audience (e.g., discounts and social media ads).

Train new and current employees in proper customer service practices.

Implement policies and protocols that will maintain future restaurant operations.

Responsibly delegate and follow up on tasks while retaining overall accountability for the restaurant and team.

Comply with all Company policies and procedures.

Required Skills/Abilities

Strong leadership skills

Excellent communication skills

Excellent interpersonal skills and guest-service focus

Ability to motivate team members to provide best-in-class customer service

Availability to work 50–55 hours per week, including nights, weekends, and holidays

Education and Experience

2+ years’ supervisory/management experience

2+ years’ restaurant experience

Food manager/ServSafe certification required

Benefits:

401(K)

401(K) Matching

Health Insurance - with company contributions

Dental Insurance

Vision Insurance

Paid Vacation Time(accrued)

Paid Sick Time

1 Manager Meal each day

Schedule:

50–55-hour work weeks.

Nights, weekends, and Holiday availability.