Out Patient Cust Rel Rep

22.5 hrs 1pm-9pm Every other weekend and holidays

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Job Description

Facilitates the registration of Outpatient Physical Therapy Patients. Interviews patient and/or representatives to obtain identifying information and other data required for registration.

Job Responsibility

• 1.Receives in-coming telephone calls promptly and professionally.
• 2.Maintains constant awareness of patient arrival.
• 3.Monitors prescriptions for expiration.
• 4.Accepts payment from patient as appropriate.
• 5.Maintains the patient's privacy and abides to our regulatory agencies.
• 6.Orders Lab and Rad tests in the appropriate systems.
• 7.Ensures we have appropriate authorizations before patient has scheduled tests.
• 8.Sends reports to appropriate physicians.

9.Performs related duties, as required.

* ADA Essential Functions

Job Qualification

• High School Diploma or equivalent, required.
• Previous registration or billing experience.
• Knowledge of insurance regulations
• System knowledge, including HIS, Insurance Eligibility, Micro Soft, Omni and HDX
• Communication Skills
• Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. xywuqvp When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).