Retail General Manager

Job Description

Job Description

At Trevor's our goal is to provide the best customer service which we accomplish by having the most educated and knowledgeable staff we can assemble. If you're looking to join a rapidly growing company with room for growth and additional locations in development then Trevor's may be the place for you!

Trevor's is looking for an enthusiastic and experienced General Manager to run one of our retail liquor stores. As the General Manager you will be responsible for the day-to-day operations of the store while meeting goals, setting policies, and supervising employees. As the GM, you will have a wide range of responsibilities to keep up with the demands of a busy retail environment.

Responsibilities:

• Oversee day-to-day operations of large retail store
• Design strategies and set goals for growth
• Maintain budgets and optimize expenses
• Set and enforce policies and processes
• Ensure employee productivity and professionalism
• Oversee recruitment, training, and scheduling of employees
• Evaluate and improve operations and performance
• An essential function of the job is the ability to work a flexible schedule based on the needs of the business including opening/closing shifts weekends and holidays
• Focus on hospitality while assisting and educating customers on the brand and products
• Ensure staff follows health and safety regulations
• Resolve employee and customer issues alike

Qualifications and Skills:

• Proven experience as a General Manager or experience in a similar role
• Industry knowledge and retail experience
• Strong hospitality background
• Experience in planning and budgeting
• Knowledge of business process and functions
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Exceptional customer service skills

Benefits:

• Medical, Dental, and Vision Insurance
• Employee discounts
• Personal and Sick Time

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications.

Trevor’s Liquor is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.