Service Desk Analyst

Full-time

Morph Enterprise

Nashville, TN

Onsite role

Shift: 8.00 AM - 4.30 PM

Must be able to lift at least 50 pounds.

IT Call Center Experience preferred.

Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required.

Printer Administration and Troubleshooting:

Server Print Queue and local Queues.

Active Directory Management:

Able to navigate Different OUs.
Able to look up attributes.
Able to reset password and unlock accounts.

iOS Management, Support, and Deployment:

Setting up new phones/iPads.
Resetting iTunes accounts.
Resetting network settings.
Backup/Restore device data.

Video Conferencing:

Cisco WebEx.
MS Teams.
Cisco Presence video solutions.

Network Troubleshooting:

Internal vs external.
VPN.
LTE.
WiFi.

Application Troubleshooting:

Account permission.
Compatibility settings.
Browser vs installed.

Remote Support:

MSRA.
RDP.
Teams.
WebEx.

Hardware Deployment.

ServiceNow:

Ticket management.
Ticket assignment.

Apply

Vacancy posted 16 hours ago

Similar jobs that could be interesting for youBased on the Service Desk Analyst in Nashville, TN vacancy

Service Desk Analyst
...Provides a level of expertise to the Customer Support Services, which operates inbound call, outbound call, email, and/or web chat services, as well as back-office services. Displays an advanced understanding and focus on customer satisfaction and adherence to established...
Suggested
Contract work
Work at office
Local area
ASM Research, An Accenture Federal Services Company
Nashville, TN
4 days ago
Bilingual (Spanish/English) Service Desk Analyst
$18 per hour
Bilingual (Spanish/English) Service Desk Analyst Req number: R8653 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years...
Suggested
Hourly pay
Full time
Apprenticeship
Work at office
Local area
Remote work
Worldwide
Weekday work
CAI
Nashville, TN
2 days ago
IT Help Desk Technician
...modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth. IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone...
Suggested
Remote work
STI
Nashville, TN
4 days ago
Information Technology Support Analyst
...Nashville, TN in its search for a Support Analyst. The Support Analyst will be responsible... ...good communications skills, strong customer service skills, a professional attitude, and the... ...Responsibilities: Answer IT Help Desk phone calls Track all requests in ticketing...
Suggested
Full time
Work at office
Remote work
SHR Talent
Nashville, TN
1 day ago
IT Administrator / IT Support Analyst
...and their families. In this IT Support Analyst role, your daily problem-solving directly... ...Admin, desktop support, end user or help desk experience. ~ Strong experience with Microsoft... .... ~ Strong communication, customer service, and problem-solving skills. ~ Ability...
Suggested
Full time
Work at office
Local area
Remote work
IT Associates
Nashville, TN
3 days ago
IT Support Technician II
$27 - $33 per hour
...advanced technical support and assist in complex troubleshooting, system administration, and networking within a fast-paced Managed IT Service Provider (MSP) environment. This role requires a deep understanding of business IT infrastructures, the ability to manage escalated...
Full time
Live in
Work at office
Local area
Remote work
Relocation
Relocation package
Monday to Friday
Prysm Corporation
Nashville, TN
3 days ago
Technical Help Desk Specialist
$55k
...Specialist to join the Amazon Security Technology (SecTech) Help Desk, which is a globally distributed team collectively responsible... ...communications are consistent and within guidelines. Review incoming service requests from any of our hundreds of global corporate office...
Full time
Work experience placement
Work at office
Worldwide
Upstream Risk Management
Nashville, TN
3 days ago
Technical Support Specialist
...collaboratively and supporting a variety of users. Why This Role? This is an opportunity to gain experience beyond a traditional help desk environment. You'll work with a variety of technology while developing your troubleshooting, technical support, hardware, software,...
Full time
Internship
SHR Talent
Nashville, TN
4 days ago
IT Support Specialist
$35.48 per hour
...and building rapport with end users through top tier white glove service. Responsibilities Troubleshoot hardware and software... ...enterprise workflow management systems, particularly ITIL Service Desk software and Confluence ~ Strong macOS hardware and software troubleshooting...
Full time
Work at office
Remote work
Cypress HCM
Nashville, TN
4 days ago
Information Technology Support Analyst
...The Information Technology Support Analyst is a full-time, remote role responsible for providing day-to-day technical support to staff across the organization. This role responds to support tickets, diagnoses hardware, software, and network issues, and implements solutions...
Full time
Remote work
Crouse Practice Inc.
Nashville, TN
1 day ago
Service Desk Technician
...verbal and written communication skills, with an ability to explain technical concepts to non-technical users. Strong customer service skills, with an ability to manage multiple priorities in a fast-paced environment. Ability to work independently and as part of...
Full time
Work at office
Brooksource
Nashville, TN
4 days ago
System Support Analyst
...Technical Support Role Responsibility: Offer technical support to company staff and troubleshoot computer end user support services including but not limited to: Desktop / Laptop (Local & Remote) Desktop Phones Printers, Fax & Scanner Video Camera...
Work experience placement
Local area
Remote work
AA2IT
Nashville, TN
10 hours ago
Technical Assistant
...growing team in Nashville, TN ! The Technical Assistant is responsible for assisting the account managers with the day to day servicing of accounts while learning about the Insurance industry. How You Will Contribute: Issue certificates of insurance Check...
Brown & Brown
Brentwood, TN
4 days ago
Business Analyst - Data Science & Analytics
...Business Analyst Data Science & Analytics Our client is seeking an experienced Business Analyst to support data science, business intelligence, and analytics initiatives. This role will serve as a key liaison between business stakeholders and technical teams, translating...
Contract work
Local area
Irvine Technology Corporation
Nashville, TN
4 days ago
IT Administrator / IT Support Analyst (Nashville Metropolitan Area)
...and their families. In this IT Support Analyst role, your daily problem-solving directly... ...Admin, desktop support, end user or help desk experience. ~ Strong experience with Microsoft... .... ~ Strong communication, customer service, and problem-solving skills. ~ Ability...
Full time
Work at office
Local area
Remote work
IT Associates
Nashville, TN
7 hours ago
Human Resources Information System Analyst
$40 - $45 per hour
...Job Title: HRIS Analyst Industry: Environmental Services Location: Chicago, IL (Remote) Assignment Type: Contract to Hire Pay: $40-45/hr Work Schedule: Monday–Friday Benefits: This position is eligible for medical, dental, vision, and 401(k). About...
Contract work
Local area
Remote work
Monday to Friday
Addison Group
Nashville, TN
4 days ago
Systems Application Analyst
...This role provides primary application support for CityWorks and related systems used by select general government departments. The analyst will support users, test and troubleshoot applications, develop reports and SQL queries, and contribute to enterprise application...
Contract work
Work at office
Local area
On-Line Systems, Inc
Nashville, TN
6 days ago
Technical Services Specialist
...Technical Services Specialist Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics...
For contractors
Work at office
Magnera Corporation
Nashville, TN
1 day ago
Technical Support Analyst
...IDR is seeking a long term contract, Technical Support Analyst to join one of our top clients for a remote opportunity (10-20% travel... ...technical problems in a timely manner, ensuring high-quality service. Support users in a healthcare environment, including troubleshooting...
Long term contract
Work at office
Remote work
IDR Healthcare
Brentwood, TN
2 days ago
Client Support Analyst
...provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory... ...to Life-Saving Care. CereCore is seeking a Client Support Analyst to join our team in Nashville, TN. Responsibilities:...
Contract work
CereCore
Nashville, TN
5 days ago
Help Desk Technician
...put patients at the center of value-based care. About the Help Desk Technician Position We're seeking a proactive and skilled... ...ability to work independently. ~ Strong communication and customer service skills. Equal Opportunity Employer This employer is...
Temporary work
Immediate start
Upperline Health
Nashville, TN
5 days ago
Technical Support Specialist
...training sessions, and collaborates with other IT teams to enhance service delivery. They possess a solid understanding of university... ...Data Recovery - VU End-User Training And Support - VU Help Desk Support - VU Issue Tracking - VU Operating Systems - VU...
Full time
Remote work
2 days per week
Vanderbilt University
Nashville, TN
10 hours ago
Help Desk Technician
...Role : Help Desk Technician Location : Nshville, TN - Fully Onsite Rate : $25/hr on W2 State of TN Position Summary: Under... ...Communication & Collaboration Skills Customer Service & User Support: Strong interpersonal skills to assist users with...
Remote work
Monday to Friday
Ruri Software Technologies LLC
Nashville, TN
5 days ago
Decision Support Analyst
$68.4k
...Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business or clinical... ...Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes...
For contractors
Work at office
Local area
Highmark Health
Nashville, TN
3 days ago
Service Desk Agent
$15 - $16 per hour
...Overview JOB TITLE: Service Desk Agent CAYUSE COMPANY: Cayuse Civil Services, LLC LOCATION Remote SALARY: $15.00-$16.00 EMPLOYEE TYPE: Full-Time Hourly Non-Exempt TRAVEL No RELOCATION No The Work The Service Desk Agent delivers...
Hourly pay
Full time
Temporary work
Work experience placement
Work at office
Local area
Remote work
Relocation
Flexible hours
Night shift
Weekend work
Cayuse Holdings
Nashville, TN
3 days ago
Service Desk Agent
$20.83 - $26.25 per hour
...Position Overview The Customer Service Representative, Junior provides entry-level, first-line technical support for users of enterprise... ...teams. Follow clearly defined escalation paths and service desk runbooks, handing off complex or high‑impact issues while...
Contract work
Work experience placement
Work at office
ASM Research, An Accenture Federal Services Company
Nashville, TN
5 days ago
IT Specialist
...Operations, Office of Information and Technology (OI&T). IT Specialist in this position performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair. The primary duties and responsibilities include resolving customer...
Work at office
US Government Jobs
Brentwood, TN
5 days ago
IT Specialist
...including desktops, laptops, and mobile devices; oversee procurement, setup, troubleshooting, and lifecycle management Work with IT Service Center and other IT groups to support issues with a high degree of responsiveness; provide efficient escalation of issues where...
Work at office
Local area
Reyes Holdings
Nashville, TN
3 days ago
Leasing & Live It Specialist
...country- proudly rooted in the Southeast—we lead with heart and operate with purpose. Our Live It culture reflects our commitment to service, connection, and exceeding expectations at every turn. If you're looking for a place where your work truly matters – Apply Today!...
Hourly pay
Work at office
Local area
Immediate start
Monday to Friday
Weekend work
Afternoon shift
Weekday work
Hrpliving
Nashville, TN
2 days ago
IT Technician
...Broadcast Engineers when necessary. Participate in after-hours support and on-call rotations as required. Support Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint. Required Qualifications Technical degree in Information Systems, Digital...
Full time
Work experience placement
Work at office
Local area
Afternoon shift
Nexstar Broadcasting
Nashville, TN
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Desk Analyst. Be the first to apply!