Customer Service Ambassador

Job Description

Job Duties

• Review, audit and input Daily Cash Receipts (DCR).
• Entering Monthly Parker and payment of such.
• Process payments received by locations.
• Data entry under JDE 8.12. & Park ABM
• Assist in verifying DCR bank deposits and issuing Discrepancy Reports as needed.
• Assist with all collections by phone.
• Maintain filing and monthly storage of all forms.

Responsibilities

Job Duties

• Performs receptionist duties as needed.
• Flexibility and ability to manage multiple tasks.
• Excellent verbal and written communication skills.
• Ensure each customer receives outstanding service by providing a friendly environment, which includes proactively greeting and thanking each customer.
• Maintain established policies, procedures, objectives and quality assurance.
• Follow established dress code and hygiene guidelines, including being properly identified.
• Alert appropriate personnel if suspicious activity is noticed during the regular course of duty. Proactive approach, greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
• Perform other duties and projects as assigned.

Qualifications

Position Requirements

• Must be able to communicate (written and verbally) in English, Bilingual - Spanish preferred.
• Proficient in Microsoft Office, including Word, Excel, Outlook, etc.
• Excellent with basic Math
• Preferred experience in JDE/Score 4, but not required
• Education: high school diploma or equivalent.
• Ability to work effectively as a team player
• Enjoy working with the general public
• Must pass a pre-employment background check, drug test and MVR check.

About Us

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit