Plant Supervisor

Job Description

Job Description

Salary:

JOB SUMMARY:

Under theoversightof thePlantOperations Manager,thePlantSupervisor oversees all aspects of outside plant facilities operations, including managing the installationtoreplacement/removalsofcable facilities,customerservices, access equipment,customerpremiseequipment(CPE), andworks withthe MSPSupervisoras need to assist withkeysystems.Directs installation, maintenance and repairs/removalsof buildings and generators in service areas.Reviews and evaluates trouble reports,determinesproper responseschedules,and assigns staff accordingly.Inspects, verifies, and documents conditions and maintenance requirements/investments of property surroundingbuildings and facilities.Trains and assesses staffcompetenciesregardingRural Utilities Service(RUS)specifications, safety procedures, and preventive maintenance operations. Documents and makesrecommendationsonimprovements togrounds, facilities,and equipment.Evaluates condition of companyequipment, tools, and supplies,reports,and makes recommendationson relatedpurchases (upgrades/repairs, restocking, replacements).Work-relatedtravel is expected in thispositionasnecessary.Oversees the construction crew and third-party construction vendors ensuringefficientuse ofproject materials, quality, and accuracy are to Company specifications.This position mayperform all related job functions when necessary.

ESSENTIAL DUTIES,RESPONSIBILITIES AND EXPECTATIONS:

1. Personnel Staffing and Supervision:

a. Manage and schedule staffprojects and assignments,monitorworkloadand department coverage.

b. Supervise assigned direct reports on attendance, tardiness, knowledge,skills,and abilities for task performance.

c. Coordinate and / or deliver jobtrainingon industry related functions and use of materials/equipment. Maintain training recordsof dates, participants, and schedule training updates tomaintainknowledge/skills and any related license or certifications.

d. Observe,inspect,and discuss employee performance.

* Provide praise and recognition when appropriate.

* Redirect and coach as needed for improved performance and task execution.

* Continuous review of technical staffsworkresults and practices, assessingquality control, safety, compliance, and best practices.

* Document accordingly. Draft andfinalizeperformance reviews as scheduled for each individual employee. Present performance review information, discuss, gather employee input and team on planning next steps for improvement and/or continuing work performance levels.

e. Research and broaden knowledge and skills oncurrent technology and developments affecting outside plant procedures, in preparation for guiding the departments staff work efforts, and practices.

f. Managetheon-call rotation schedule,monitorpatterns ofcallouts, and respond to outside plant emergencies asrequired.

g. Offer recommendationsto management onhiring, terminations,and pay adjustments;however,this role does not make the final determination.

2. Construction and Installations:

a. Review plans and work orders.

b. Verify materialsrequiredfor projects, and delivery expectations.

c. Supervise staff and contracted crews during construction, staking, route planning, splicing, installing, turn upsand testing of new plant facilities.Activelyparticipateand contribute to process and associated duties when necessary and as timepermits.

d. Verify work performed and ensureaccuracy, andqualityofinstallations.

e. Supervise staff operatinglight andheavy-dutyconstruction equipment. As needed,maintain, andoperateequipment.

3. Project Workorders andDocumentation:

a. Review workorder expectations, record materials and investments in projects and completion date / status on workorder closeouts.

b. Team with Engineering andAccountingstaffto ensuredetails andaccuracyare reported. Review and address needed revisions/edits accordingly.

4. Facilities Development and Growth:

a. Team with the Engineering staff,Regional Manager, andPlantOperations Managerto assess facilityneeds andimprovements.

b. Contribute to planning process forfuture growth of new/upgradedcablefacilities.

c. Provide input and data forbudgetary planning and costanalysesprocess.

5. Safety:

a. Overseetheday-to-day safetypractices implemented bycrew members, and assess formaintaininglimited risks, exposures, and near miss incidents.

b. Communicate and team withthe Safety, Fleet and BuildingsCoordinatorfor guidance, training programs, access/use of PPE, and incident reporting and work site inspections.

c. Ensure public safety precautionsand practices are implemented andmaintainedat/around each work location.

d. Perform site inspectionstomonitorand ensure thatequipment, processes,and proceduresare aligned with safety expectations, and best practices.

6. Meetingandmaintainingcompliance with local,state,and federal regulations across all areas of this rolesfunctionsarean expectation and key objective.

7. Uphold anddemonstrateyour commitment to Ranges values in everything you do.Be Innovative-Create the environment where we continually improve and adapt, Be KindOur actions make a difference, Be TrustworthyDo the right thing, take responsibility for our actions, and honor our commitments, and Be UnitedPeople are our purpose; unified teams build the strongest networks.

8. Perform variousotherDataNetworkrelated functions andduties asassigned.

MINIMUM QUALIFICATIONS (EXPERIENCE/EDUCATION):(A combination of demonstrable years experience and applicable alternativetraining(s) may be considered in lieu of the following qualifications).

a. Successful completion of aVocational or Technical trainingprogram or any otherindustry related trainingprogramis consideredequivalent. (Or5yearsof successful industry related experience in a similar role.)

b. 5yearsof workexperienceperformingbroadband and/or othertelecommunications relatedservicefunctions.

c. A valid, state-issued, and insurabledrivers license.

Preferred: Completion of one or more of the following certifications:

Class A CDL TowerCertification PoleCertification

Successful completion of an associate degreein Electronics, Telecommunications,and/or Construction.

NOTE:The Dubois Division is a working Supervisor whois required tohaveaClass A CDL, Tower Certification and Pole Certification.

COMPETENCIES OR KNOWLEDGE,SKILLS,AND ABILITIES (KSAS):

1. Information TechnologyRelated Knowledge:Firm working knowledge of concepts,practices and proceduresand ability touse themin varied situations.

2. Analytical Skills: Anintermediate-to-advanced capability and skill withobservingand assessing a situation anddetermininghow to respond in a prompt and professional manner. Applies highly proficient and specialized skills that allowemployeesto function in situations that are varied, complex, and/or non-routine.Must be able to see patterns and trends and drawconclusionsfrom observations across various situations.

3. Project Management Skills: At anintermediatelevel, be proficientinorganizing the planning process. Develop and direct detailed project schedules including tasks,accountability,and deadlines. Anticipate problems that may impede work.Communicatewithchanges and progress.

4. Computer / Technical Skills: At abasic-to-advanced level, be proficient with PC-based systems, word processing and data entry tools efficiently.Create moderate documents, perform intermediate spreadsheet analyses.Conductan intermediate level of systems analyses and troubleshoot issues.

5. Administrative / General Office Equipment Operation: Efficiently use common office equipment (computer, digital camera, scanner, fax machine, copier, phone).Identifyoperational problems with common equipment anddetermineresolution.Repair and upgrade office and/ortechnicalequipment.

6. Equipment Operation: Intermediate skills with operation of hand tools, industry equipment and materials, and testing equipment and systems,totroubleshoot and perform repairs and installations.Must have the ability to differentiatebetween colors.

7. Oral ComprehensionandExpression: The ability to listen/understand information/ideas presented through spoken words and sentences, paired with the ability to communicate information/ideas in speaking so others will understand.

8. Written ComprehensionandExpression: The ability to read/understand information/ideas presented through written / typed words/sentences, paired with the ability to communicate information/ideas in writing so others will understand.

9. Time Management: Requires the ability to use one's work time effectively and productively,

10. Customer and Personal Service: Working knowledge of principles and processes for providing customer and personal services.This includes customer needs assessment, meeting quality standards, and evaluation of customer satisfaction.

11. Decision Making:Decisions may affect a work unit or area within a department. May contribute to business and operational decisions that affect the department.

12. Problem Solving:Problems are varied, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills and general standards and past practices.

13. Attention to Detail: Successful performance requires detail and thoroughnessin completing work tasks.

14. Teamwork and Cooperation: Successful performance in this role requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.Develop andmaintainrelationships to enhanceworkflowand work quality.Persuade, gain cooperation and acceptance of ideas or collaborate on significant projects.Handle sensitive issues andfacilitatecollaboration at the highest level.

15. Integrity: Successful performance in this role requires being honest and ethical.

16. Independence of Action:Results aredefined,and existing practices are used as guidelines todeterminespecific work methods andcarryout work activities independently; supervisor/manager is available to resolve problems.

17. English Language: This role requires proficient working knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

PHYSICAL DEMANDSANDWORKING CONDITIONS:

This role performs assigned work duties within a general office environmentand outdoors. Employeesmaybe occasionallyexposed to changingweather conditions orcontaminants.Other functions and demands, include the following:

a. This role will perform work functions in an outdoor environment and may not be protected from weather conditions during performance of those functions.

b. This role will perform work in field settings, which require continuous standing and walking for extended periods.

c. The employee will be exposed tomoderately highnoise levels: Therearesufficient noise levels that require shoutingtobe heard above the noise level.

d. Attimesthis role will sitand/orstand at an office desk for multiple hours depending on the demands of the job.

e. Exposure to Hazards: This role can be exposed to a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current(s), performing work on scaffolding and in elevated places, or exposure to chemicals in the workplace. Exposure to dust, dirt, contaminants,fumes,and wetness may occur during normal working conditions.

f. Employees arefrequentlyrequired to work in crawl spaces, shafts,trenches,manholes, and other areas that could cause claustrophobia.

g. Frequent use of technology, computers, devices, keyboards, etc. (Repetitive hand motion and typing like functions)

h. Hearing, listening, talking, standing, walking, bending, stooping, reaching, kneeling, squatting, balancing, pushing/pulling, crouching, and climbing stairs are all expectations of this role, although some of these functions may be more seldom performed than others.

i. Must follow all safety policies / procedures and always useappropriate personalprotective equipment (PPE).

j. Must be able to lift 100pounds at times.

k. Must be able to access and navigate each department at the organizations facilities.