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Customer Service Representative

LogiX-Guru

Title: Primary Contact Center Representative Duration: 3-month CTH Location: Pittsburgh PA 15212 Mandatory overtime may be required based on business and training needs. Must Have: Must be available to work on Rotational shifts including 7:45-5, 9-6, 10-7 or 12-9 including 7:45-5 on weekends. Must be reliable with minimal absences! Must have high volume call centre experience! At least 2 years, recent Highly desirable to have experience with banking/financial client. Position Overview: This position is responsible for handling a high volume of inbound calls (100+ per day). Identify our customers needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. LogiX-Guru

Vacancy posted 2 days ago
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