Registrar Lead AGH

Job Summary and Responsibilities As our Registrar Lead, you will be a pivotal resource for the Patient Access Department, combining front‑line registration expertise with leadership responsibilities. You'll play a key role in staff development, including hiring and comprehensive training, while ensuring departmental processes and policies are meticulously implemented and adhered to. Every day you will courteously greet patients, accurately obtain demographic and insurance information, and expertly code and verify insurance coverage. You will actively assist patients with billing inquiries, process medical records requests, and facilitate patient transfers requiring higher levels of care. Courteously and professionally greet patients. Obtain accurate demographic and insurance information. Correctly code and verify insurance coverage. Collect estimated patient responsibility or screen patients for assistance programs. Answer all incoming calls to the facility. Job Requirements Required High School Graduate/GED. One year of recent medical office, hospital registration, or banking experience. American Heart Association Basic Life Support certification. Preferred Associate’s degree or a combination of education and job‑related experience. One year of management, supervision, or lead experience. Service recovery and conflict resolution skills. Knowledge of medical terminology, insurance verification, collections, schedule creation, and maintenance. Location: AZ General Hospital Laveen, Laveen, Arizona. Pay Range $18.00 - $24.41 per hour #J-18808-Ljbffr Dignity Health