NOC Counselor

Job Description

Job Description

Position Title: NOC Shift Residential Counselor

Location: Shadow Hill Recovery

Reports To: Program Manager/Director of Residential Services

Job Summary: As a NOC (Night/Observation/On -Call) Shift Residential Counselor, you will be responsible for overseeing the safety, well-being, and therapeutic environment of a 6-bed detoxification and residential program during nighttime hours. Your primary role will be to ensure the physical and emotional security of residents, provide crisis intervention when necessary, and maintain a supportive and therapeutic milieu conducive to recovery.

Key Responsibilities:

1. Residential Monitoring and Support:
   • Conduct regular checks on residents throughout the night to ensure their safety and well-being.
   • Monitor and document any behavioral changes, incidents, or medical issues that arise during the shift.
   • Administer medication according to prescribed schedules and protocols.
2. Crisis Intervention:
   • Respond promptly to any crises or emergencies that may arise during the night.
   • Implement crisis intervention techniques and de-escalate situations as needed.
   • Communicate effectively with on-call supervisors and emergency services when necessary.
3. Documentation and Reporting:
   • Maintain accurate and detailed records of nightly activities, incidents, and resident progress.
   • Complete shift reports summarizing activities and any noteworthy occurrences.
4. Supportive Services:
   • Provide emotional support and guidance to residents during nighttime hours.
   • Facilitate group discussions or therapeutic activities as scheduled.
   • Encourage and promote resident engagement in treatment activities.
5. Safety and Security:
   • Ensure the physical security of the facility by monitoring access and conducting perimeter checks.
   • Enforce program rules and guidelines to maintain a safe and respectful environment.
   • Address any breaches of safety protocols or unauthorized activity promptly and appropriately.
6. Team Collaboration:
   • Communicate effectively with daytime staff regarding resident progress, concerns, and treatment plans.
   • Participate in staff meetings, training sessions, and case conferences as required.
   • Collaborate with multidisciplinary teams to ensure coordinated care and support for residents.

Qualifications:

• High school diploma or equivalent; bachelor’s degree in psychology, social work, or related field preferred.
• Previous experience in residential treatment settings, detox facilities, or similar environments preferred.
• Strong interpersonal and communication skills.
• Ability to remain calm under pressure and respond effectively to crisis situations.
• Knowledge of substance abuse treatment principles and therapeutic interventions.
• Ability to maintain confidentiality and adhere to ethical standards.

Working Conditions:

• This position requires working overnight shifts (typically from [specific start time] to [specific end time]).
• The role involves direct interaction with residents experiencing substance use disorders and/or mental health challenges.
• Physical demands include walking, standing, and occasional lifting or assisting residents as needed.

Application Process:

Interested candidates should submit a resume and cover letter detailing their qualifications and experience relevant to this position. Please include contact information for at least two professional references.