Data Center Technician - Ashburn, VA - Second Shift

Data Center Technician

At Regions, the Data Center Technician is responsible for ensuring that the data center infrastructure is maintained, including successful deployment of any new data center infrastructure, on-going administration, monitoring, and support of data center infrastructure, equipment, and support systems.

Primary Responsibilities

• Takes responsibility for lifecycle management of hardware and related equipment, from installation to decommission/disposal
• Assists in the development of detailed plans as well as installs, moves, and/or decommissions hardware and cables in data center
• Administers processes related to the Data Center Infrastructure Management (DCIM) system
• Records, updates, and documents tickets in ticketing system(s)
• Maintains hardware as related to ticket queues (e.g. incident, request, change)
• Assists with hardware troubleshooting (e.g. part replacements, configuration updates, upgrades, etc.)
• Maintains data center hardware inventory
• Provides and monitors physical access to data centers for required associates and third parties (e.g. vendors)
• Provides shipping and receiving support
• Assists vendors at data center sites, including handling escalations, escorts, and/or troubleshooting assistance
• Assists in maintaining data center best practices and procedures
• Provides site services audit compliance support
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
• May act as a coach and mentor to junior technicians

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High School Diploma or GED
• Six (6) years of physical data center experience supporting data center equipment and infrastructure
• A valid driver's license
• Ability to perform tasks involving physical demands such as climbing ladders, bending, kneeling, reaching, and heavy lifting (up to 50 pounds)
• Ability to work in a climate-controlled and noisy environment for long periods of time
• Willing and able to travel

Preferences

• Applicable certifications (e.g. A+, CompTIA ServerPlus, CompTIA Network, Cisco Certified Network Professional (CCNP))
• Experience with Data Center Infrastructure Management (DCIM) system administration
• Familiarity with data center infrastructure, information technology equipment, and electrical and mechanical systems
• Some college experience and/or technical training

Skills and Competencies

• Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
• Ability to maintain schedule flexibility
• Ability to work in a team environment when applicable
• Ability to work independently without supervision
• Ability to work on multiple projects simultaneously
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Strong knowledge of computer server, storage and networking hardware with the ability to collaborate with network, server, and security engineers/experts
• Strong verbal, written communication, and organizational skills
• Strong work ethic and self-motivation
• Understanding of computer operating systems (e.g. Linux, Mac OS, Windows), databases, and virtualization technologies
• Understanding of data center power, space, cooling, and cabling best practices
• Understanding of technology ticketing systems (e.g. incident, request, change tickets)

Location:

This position is intended to be onsite 5 days a week at a Data Center in Ashburn Virginia.

Shift:

Second Shift preferred: 2pm-11pm, but schedule may vary.

Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must be currently authorized to work in the United States on a full-time basis.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum: $67,860.00 USD

Median: $85,234.50 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please visit the provided link.

Location Details

Clearsight McLean

Location: McLean, Virginia

Equal Opportunity Employer/including Disabled/Veterans