Datacenter Technician

Job Title

Interview: Video Visa: USC, GC, GC EAD, H4, L2 This is onsite from day-1 (Need only local consultants)

Key Responsibilities:

• Install, rack, cable, and decommission servers, storage devices, and network equipment.
• Perform routine hardware diagnostics, replacements, and upgrades (e.g., hard drives, memory, NICs).
• Monitor and manage environmental conditions, including power, cooling, and humidity levels.
• Perform inventory management, including asset tagging, tracking, and updating system records.
• Troubleshoot and resolve hardware failures, connectivity issues, and cabling problems.
• Support remote teams by performing physical tasks per instruction (e.g., console access, power cycling).
• Maintain cleanliness and cable management standards in the data center.
• Assist with on-call rotation and respond to incidents during and outside of normal working hours.
• Follow standard operating procedures (SOPs) and ensure compliance with data center security policies.
• Document changes and maintain accurate logs of activities and incidents.

Required Qualifications:

• High school diploma or equivalent; technical certifications (CompTIA A+, Network+, Server+) or associate degree in IT or related field preferred.
• 1–3 years of experience working in a data center, IT support, or similar hands-on technical role.
• Familiarity with server hardware, network devices, and structured cabling standards (Cat5e/6, fiber).
• Experience with basic IP networking, patch panels, and console server access.
• Strong problem-solving skills and the ability to work independently or in a team.
• Ability to lift/move up to 50 pounds and work in physically demanding environments.
• Willingness to work flexible hours, shifts, and occasional weekends or holidays.

Preferred Qualifications:

• Experience with data center infrastructure monitoring tools (DCIM).
• Familiarity with ITIL practices or ticketing systems (e.g., ServiceNow, Jira).
• Knowledge of enterprise hardware from vendors like Dell, Client, Cisco, or Juniper.
• Understanding of power systems (PDUs, UPS) and cooling infrastructure.