General Manager

Job Description

Job Description

General Manager
Lead the team that keeps VA Medical Centers and military bases supplied.
Global Procurement Solutions  |  Altamonte Springs, FL  |  Full-time, exempt, on-site

JOIN US

Since 2010, Global Procurement Solutions (GPS) has been a Service-Disabled Veteran-Owned Small Business (SDVOSB) supplying janitorial, sanitation, breakroom, and medical products to more than 1,000 VA Medical Centers, Department of Defense bases, and federal facilities nationwide.
We are looking for a General Manager to run the business day to day, side by side with our CEO & President.

WHY YOU WILL LOVE IT HERE

• Work that matters. Your team delivers essential, just-in-time supplies to the facilities that care for veterans and military personnel.
• A true partner. You work hand in hand with the CEO & President, shaping strategy and making it happen.
• A strong base. A respected SDVOSB with prime federal contracts (VA MSPV, GSA, DLA DAPA) and top manufacturer relationships already in place.
• Room to lead. You own company operations, build processes that scale, and mentor a dedicated team without micromanagement.
• A good place to work. A professional, energetic office where great work gets recognized and the business keeps growing.

IS THIS YOU?

You will thrive here if you solve problems, follow through, and stay steady under pressure. You bring solutions, not excuses, take pride in hitting your KPIs, and want full ownership of results.
This may not be the right fit if you need close direction or prefer drama, complaining, or office politics. We have zero tolerance for politics. We keep things low-drama and high-trust, and our people support each other.

THE ROLE

You report to the CEO & President and oversee daily activity across Customer Service, Sales Support, Accounting, IT, and Logistics. Your goal is a business that runs predictably, profitably, and in full compliance with federal contract requirements.

WHAT YOU WILL DO

• Run the day. Direct order processing, customer service, inventory, and fulfillment for fast, steady throughput.
• Align your team. Hold each department head to their commitments and deadlines.
• Protect our contracts. Stay audit-ready, with pricing and SLAs on target across VA MSPV, GSA, DLA DAPA, and vendor agreements.
• Track the scorecard. Review weekly gross margin, fill rate, quote-to-order conversion, order cycle time, A/R aging, collections, and backorders.
• Build systems that scale. Standardize workflows across procurement, invoicing, fulfillment, and support, and fix problems at the root.
• Protect profitability. Partner with Accounting on cash flow, timely billing, and expenses.
• Turn vision into plans. Translate the CEO’s vision into monthly and quarterly priorities, with clear visibility into risks and opportunities.
• Pitch in. Take on other duties as business growth requires.

WHAT YOU BRING

• 5+ years of progressive management experience as a General Manager, Operations Director, or senior leader over multi-functional teams.
• A self-starter’s drive, comfort with a fast pace, and a record of building scalable systems.
• Strong command of gross margin, cash flow, A/R collections, inventory turns, and scorecards.
• Preferred: Federal contracting experience (VA, GSA, DLA), B2B medical or janitorial distribution, ERP/CRM tools, and dashboard analytics.

SCHEDULE AND ENVIRONMENT

• Full-time, exempt, on-site in Altamonte Springs. Monday to Friday, 8:00 AM to 5:00 PM.
• Regular computer work, contract review, and phone calls. Occasional standing, walking, bending, and light lifting (up to 25 lbs) during office inspections.
• A professional office with periodic time in distribution areas and light local travel for client and vendor meetings.

Ready to lead with us?

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