Insurance Customer Service Representative

Wright Insurance Agency LLC

Job Description

Tired of being just a number? At Wright Insurance Agency, you'll actually get to know your customers — and they'll know you! Don't just take our word for it, check out our 5-star Google reviews .

This is your chance to build a real career in a friendly, hometown agency serving Westby and Viroqua — no cubicle farm, no scripts, just genuine relationships and real growth.

Apply today and become part of a team that feels like family.

Responsibilities

Provide personalized, professional service while building trust and long-term client relationships
Identify additional coverage opportunities that genuinely benefit each client
Process new policies, changes, and renewals accurately
Respond to client inquiries on coverage, billing, and claims
Quote new and existing customers

Requirements

High school diploma or equivalent
2+ years of customer service experience
Valid driver's license
Strong communication and basic math skills
WI Property Casualty license (or ability to obtain within 30 days — we reimburse the cost after 12 months)

Benefits
Paid Time Off (PTO)###Tuition Reimbursement###Real career growth not a dead-end job###Bonus Opportunities###Fun & Friendly Co-workers###Hands on Training###Retirement Plan###Career Growth Opportunities###

Apply

Vacancy posted 21 days ago

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