Medical Biller - Mental Health / Remote / Part-Time to start

Benefits Competitive salary Flexible schedule Wellness resources As a Support Services Liaison at Ellie Mental Health, operated by The EndZone, A Marriage and Family Therapy Corporation, you share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination. Ellie was proudly founded by clinicians on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to overcome them for our local communities. Our clinics are structured to remove many of the obstacles that hinder the provision of world-class mental health services. Ellie makes the employee experience a priority by offering excellent compensation, training, flexible scheduling, CEU opportunities, and an incredibly inclusive environment. Your Responsibilities Include Support Services tasks that include, but are not limited to, managing the end-to-end life cycle of revenue and supporting client scheduling Completing insurance & eligibility verification checks Configuring and maintaining accurate billing within client profiles Submitting insurance claims Monitoring insurance aging of active claims & inquiring with payors as necessary Monitoring our EHR for processed insurance claims Applying client and insurance payments to clients’ accounts as necessary Communicating pertinent insurance updates to our therapists Managing claim denials by contacting insurance payors to identify the cause for claim denials Monitoring, reporting, and communicating client balances to our therapists (AR) Generating Patient Statements Engaging with clients via phone, text, or email on billing inquiries Collaborate with therapists and the Clinic Director to obtain any outstanding information to complete job-related tasks Assist in payroll processes that support RCM, including therapist timekeeping Assist in scheduling clients via pathways other than CATs Maintain confidentiality for client records Collaborate with teammates and have a teammate mentality Participate in team outings and team builder events (if local) Required Education & Experience Higher Education Degree in one of the behavioral sciences or related fields from an accredited college or university, or a minimum of 5 years of experience in the mental health field or Revenue Cycle Management General Expectations Must be able to maintain agreed-upon employment policies and procedures as listed in the employment offer letter and Handbook Demonstrate and role model appropriate boundaries with clients & colleagues Must follow all clinic and client-facing policies and procedures Maintain confidentiality through HIPAA compliance of client records Be knowledgeable and utilize community resources in conjunction with Ellie Mental Health services Collaborate with teammates and have a teammate mentality Participate in team outings and team builder events, as available Additional Education & Experience High School Diploma or equivalent required Desired minimum 2 years’ experience in medical billing Competency of billing software and electronic medical records Competency in medical insurance billing, deductibles, and copays Proficient in the use of Office 365 Desired Characteristics & Skills Passion for mental health and overcoming the barriers as well as stigmas associated with mental health Contribute to the welcoming atmosphere with exceptional customer service skills Ability to multitask and manage time effectively Ability to demonstrate calm, rational thinking and clear communication when faced with deadlines and client demands Excellent written and oral communication skills Attention to detail and superb organizational skills Outstanding problem-solving and organizational abilities This is a remote position. Compensation: $18.00 - $25.00 per hour Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways. Don’t meet EVERY requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role! Employee Experience We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too! Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers. We have created a culture that reminds us that our employees are our leaders! Company Structure Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.” Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health. In short, we’re just people helping people. Wanna join the herd? #J-18808-Ljbffr Ellie Mental Health