Server William B's

Job Title

Responsibilities:

Greet guests warmly and seat them at tables in a timely and organized manner

Present menus and provide knowledgeable recommendations about food and beverage offerings

Take accurate food and beverage orders using point-of-sale (POS) systems and communicate them clearly to kitchen and bar staff

Deliver food and beverages to tables with attention to detail, ensuring orders are correct and presented professionally

Check in with guests throughout their meal to ensure satisfaction and address any concerns with empathy and efficiency

Process payments accurately, handle cash and card transactions, and provide appropriate change

Clear and reset tables promptly while maintaining cleanliness and organization of the dining area

Collaborate with team members to support overall restaurant operations and assist colleagues when needed

Follow food safety and sanitation standards consistently to maintain a safe dining environment

Manage multiple tables simultaneously while maintaining composure in fast-paced situations

Respond to guest requests and special needs with flexibility and a customer-focused approach

Contribute to a positive, inclusive team environment through open communication and collaborative problem-solving

Qualifications:

Positive attitude, work ethic, and commitment to guest satisfaction

Food Handler Certification or ServSafe Certification (preferred)

Problem-solving abilities and adaptability to changing situations

Strong teamwork and collaborative mindset

Flexibility to work various shifts, including evenings, weekends, and holidays as needed

Ability to multitask and prioritize effectively

Knowledge of food safety and sanitation standards

Cash handling experience and basic math proficiency

Attention to detail and organizational skills

Physical stamina to stand for extended periods and lift up to 25 pounds regularly

Ability to work efficiently in a fast-paced, high-volume environment

Excellent communication and interpersonal abilities

Strong customer service skills with a friendly and professional demeanor

Proficiency with point-of-sale (POS) systems and basic computer skills

Previous food service or hospitality experience (preferred)

High school diploma or equivalent (preferred)

Equal Opportunity Employer

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