Sales Support Analyst

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. The Target Pay Range for this position is $90,000 - $101,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget. Job Purpose/Overview As an Antech Sales Support Analyst, you will be responsible for providing direct support to our Sales Associates and collaborating with internal business and functional leaders to make sure that our Sales Associates have everything they need to succeed. Essential Duties and Responsibilities Proposal Shaping: You will interact daily with Antech’s Sales team to create a competitive sales proposal for our Territory Managers, other Sales Associates & Antech clients. Account Management: You will participate in the overall account management for Antech customers by managing their contracts, analyzing and processing price changes for reference laboratory services, and any calculating credits owed. Research: You will participate in the reconciliation process of our customers’ contract performance and provide account information to our Sales Associates. You will support Corporate Accounts with the Research & Reconciliation process. Deal Review: You will present your finalized sales proposals to Antech Sales Leadership daily during a review of deals. Other Duties as needed: Creating reports that track sales performance against targets Serving as an interface between customers and the company’s products or services by answering questions about pricing, delivery schedules, and product availability Coordinating with marketing departments to determine which products should be offered where, when, and how/to whom Acting as a liaison between the customer and other departments within the company, such as transportation or accounting Processing orders, assisting customers with purchase decisions, and providing after sale support for sales associates Recommending changes to policies and procedures based on associate or customer feedback or industry trends What do you need to succeed? You will bring strong communication skills that will benefit your collaborative efforts with Antech Sales Associates, leadership and other internal stakeholders. The ability to maintain an open mind, be a change agent, and have a willingness to learn are essential. Come join a highly collaborative and dynamic team within a growing sales organization that has a direct impact on the company’s success. You will learn about every product line across our business, collaborate with internal partners across the organization, take on exciting work, add tangible value to a fast-paced sales organization and make a dynamic team even better. Education and Experience Preferred BA Degree/Certificate or equivalent experience 3-5+ years of Sales or Sale Support experience Veterinary Sales Experience preferred Knowledge, Skills and Abilities Advanced Communication Skills Customer service skills Problem-solving skills Organizational skills Technology Skills and ability to learn new software quickly; SFDC experience required; BI analytics experience preferred Sales Support Analyst Work Environment Sales support analysts work in a fast-paced environment where they are constantly interacting with stakeholders, sales associates, sales leaders, and other members of the sales team. They must be able to handle multiple tasks simultaneously and be able to work well under pressure. Work regular business hours, but they may occasionally have to work overtime to meet deadlines or to support other time zones. The job can be stressful at times, but most sales support analysts find it to be exciting and challenging. Travel Minimum Travel - Less than 25% Working Conditions The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds. The associate will be required to use a computer, spreadsheets, data base management, email, and the Internet. The associate may need to use a copy machine, fax machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. About Antech Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Benefits Benefits eligiblity is based on employment status. Paid Time Off & Holidays Medical, Dental, Vision (Multiple Plans Available) Basic Life (Company Paid) & Supplemental Life Short and Long Term Disability (Company Paid) Flexible Spending Accounts/Health Savings Accounts Paid Parental Leave 401(k) with company match Tuition/Continuing Education Reimbursement Life Assistance Program Pet Care Discounts Commitment to Equal Employer Opportunities We are proud to be an Equal Opportunity Employer. For a complete EEO statement, please see our Career page at Antech Careers. Note to Search Firms/Agencies Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech. Company History For over 30 years, Antech Diagnostics has been the hallmark of the veterinary industry providing the highest level of service, accurate results, and state-of-the-art technology. At the heart of Antech is our love for pets. Join our team of experts committed to providing the very best in diagnostic services. #J-18808-Ljbffr