Salesforce Product Manager Sr

Description

Summary:

The Salesforce Product Manager Senior is responsible for developing and supporting the Product Roadmap and backlog, Epic/Feature definition, prioritization, enhancements, and sequencing for all Run, Maintain, and Grow initiatives related to this product within the Regional Banking Business, acting as a partner and conduit to the Salesforce COE, Digital teams, and Segment partners. They must understand progress against Objectives and Key Results, and target vs. actual investment levels. Colleagues in this role may also manage multiple teams of Product Owners responsible for driving the delivery of solutions within their product line.

Duties and Responsibilities:

• Responsible for coaching, developing and mentoring team members, and responsible for establishing goals and performance expectations and managing colleagues to those expectations, as applicable.
• Lead by example and instill a culture of continuous improvement and delivery of value across teams.
• Report on progress against Objectives and Key Results (OKRs) as well as target investment vs. actual investment levels across areas of responsibility.
• Support and translate Product Vision and align stakeholders to all Run, Maintain, and Grow initiatives for their products.
• Own, define, and maintain Product Roadmaps, Product Backlogs, and Product Enhancements.
• Propose and verify timelines and establish priorities for implementation of the Product Roadmap.
• Define Epics and Features mapping to those Epics and identify cross impacts.
• Drive MMP/MVP/Increment definition and coordination of User Acceptance Testing for Feature delivery through collaboration with stakeholders and teams.
• Organize and plan Feature Definition sessions or workshops.
• Use appropriate tools to create and maintain Epics, Features, and approvals while ensuring all data is accurate and complete.
• Ensure teams understand business needs and consult with Product Owners to provide business context as needed.
• Collaboratively support and facilitate opportunities for sharing best practices, challenges, and innovative thinking across team.
• Ensure all data for areas of responsibility is complete and captured accurately within all delivery tools.
• Coach and mentor peers, Product Owners, and Product Managers.
• May perform Product Owner roles as needed.
• Perform other duties as assigned.

Basic Qualifications:

• Bachelor's Degree
• Minimum of 10 years' experience in a Product Development, Product Owner, or Product Manager role.
• Minimum 3 years' management experience.

Preferred Qualifications:

• PSPO III or CSP-PO and PAL1 or CAL1
• Strong experience with Business Banking, Commercial Banking, and/or financial services.
• Experience in aligning and developing AI alongside Salesforce or other systems is a plus.
• Experience building and leading high performing teams.
• Strong experience with user-centered design and usability.
• Strong critical thinking skills and creative problem solving.

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