Patient Care | Bernardino, San Bernardino, CA

Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Location: Onsite - 1700 N Waterman Ave San Bernardino, CA 92404

Schedule: Monday to Friday, 8 AM-5 PM

Primary Responsibilities:

• The Patient Care Coordinator plays a vital role in supporting front-desk operations for a high-volume clinic that serves approximately 300 patients per day. This position supports a multidisciplinary team of Primary Care Providers, Specialists, Nurse Practitioners, and Extended Care Clinicians. In addition to standard patient intake, the role is responsible for: coordinating registration for a wide range of ancillary services, including Point-of-Care Testing (POCT), X-ray, Ultrasound, Mammogram, DEXA, ECHO, and the Infusion Clinic

Skills:

• Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare providers
• Excellent organizational and time management abilities
• Proficiency in scheduling, insurance verification, and patient intake procedures
• Ability to handle sensitive information with confidentiality and professionalism

Knowledge:

• Understanding of medical terminology and basic clinical procedures
• Familiarity with HIPAA regulations and patient privacy standards
• Basic knowledge of billing and coding practices is advantageous

Personal Attributes:

• Compassionate and patient focused
• Detail-oriented and proactive
• Able to work independently and as part of a team in a fast-paced environment

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• Medical Assistant (MA) certification from an accredited program (e.g., AAMA, AMT, NHA, or NCCT)
• 1+ years of experience in a healthcare setting in patient coordination, medical assisting, or front office roles

Preferred Qualifications:

• CPR certification
• Phlebotomy certification
• Experience with electronic health records (EHR) systems (e.g., Epic, Cerner) is highly desirable
• Bilingual skills (especially Spanish or other locally relevant languages)

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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