Cashier/Cake Cutter

The Cake Cutter/Cashier

The Cake Cutter/Cashier is responsible for providing exceptional guest service while accurately preparing cake and dessert orders and processing guest transactions. This position requires attention to detail, efficiency, and a warm, welcoming demeanor while maintaining The Cake Bake Shop's presentation and service standards.

Essential Responsibilities:

• Greet guests warmly and provide knowledgeable, friendly service.
• Accurately cut, portion, plate, package, and present cakes and desserts according to company standards.
• Process cash and credit card transactions accurately through the POS system.
• Assist guests with menu questions and product selections.
• Maintain stocked, clean, organized, and visually appealing cake and cashier stations.
• Follow all food safety, sanitation, and proper food-handling procedures.
• Monitor product quality and communicate low inventory or product needs to management.
• Complete opening, closing, and side-work responsibilities.
• Work collaboratively with team members to provide a seamless guest experience.
• Follow all company policies, procedures, uniform, and appearance standards.
• Perform other duties as assigned based on the needs of the business.

Qualifications:

Excellent guest service and communication skills; ability to work in a fast-paced environment; strong attention to detail; ability to stand for extended periods and safely perform the physical requirements of the position. Previous restaurant, retail, cashier, or food-service experience is preferred but not required.