Program Assistant

Program Assistant

The Program Assistant is the foundation of efficient and impactful operations within our community-based Behavioral Health programs. Through organization, collaboration, and a commitment to service, this role supports our Montgomery County teams by ensuring the smooth coordination of administrative, program, and office functions. Based onsite in our Colmar, PA office, the Program Assistant helps empower staff, strengthen program operations, and contribute to positive outcomes for the individuals, families, and communities we serve every day.

The Program Assistant duties include:

• Reception & Customer Service
  • Work with the phones and voice mail system, including answering calls and directing calls to the appropriate party.
  • Assist clients in answering inquiries and directing them to the appropriate party.
  • Distribute faxes and mail to appropriate parties.
• Administrative Support
  • Assist and support staff and management.
  • Take and type minutes during meetings.
  • Attend scheduled meetings/supervision on a regular basis.
  • Perform other duties as required and pertinent to the mission of the company.
• Data Entry, Documentation & Records Management
  • Input data into various documents/spreadsheets pertaining to program functions.
  • Maintain and update various documents/spreadsheets to support program functions.
  • File and archive records to maintain program accuracy.
  • Maintain documentation required by Merakey, county, or state regulations.
• Program Support
  • Assist with program-specific tasks and projects as needed.
  • Assist in program operations by utilizing Merakey computer programs (Avatar).
  • Gather and analyze data to support program and staff needs.
• Meeting & Event Coordination
  • Work independently in setting up and cleaning up for meetings and team functions.
  • Take and type minutes during meetings.
• Compliance & Training
  • Attend required annual training as set forth by regulations and recommended by management.
  • Maintain documentation required by company, county, and state regulations.
• Facilities & Safety Coordination
  • Collaboratively work with the Office Administrator to ensure proper building inspections, fire drills, and facility maintenance.
• Fleet & Resource Management
  • Maintain vehicle schedules by coordinating with staff regarding issues and with the garage for vehicle maintenance and repairs.
• Continuous Team Support
  • Assist with special projects and additional assignments as needed.
  • Support departmental goals and operational needs through collaborative teamwork.

Earn $16.64 per hour in this full time, Monday-Friday 9am-5pm role!

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year.

Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply.

Merakey welcomes all Veterans to apply!

The ideal candidate will possess the following qualifications:

• Has a high school diploma or general equivalency
• Has at least 1 year administrative experience
• Must be able to work Monday-Friday: 9:00 am - 5:00 pm
• Proficient in Microsoft Excel & Microsoft Word
• Knowledge of general office equipment & basic computer skills
• Has a valid driver's license and reliable transportation

Preferred qualifications:

• Experience with an Electronic Health Record system
• Experience working in a Behavioral Health or Community Based setting