Quality Assurance Specialist - Integration Inland Empire

QualityAssurance Specialist -Integration Reports to : Launch Manager Status : Full-Time Exempt Location : Designated sites/HQ Los Angeles/ HQ SGV Covina/ Inland Empire Hours of Operation : Mondays–Friday; 9:00 AM – 5:00 PM (8 paid hours, lunch break included) Hourly : $28.00-$34.00 hourly Are you passionate about giving back to your community and serving the youth? Ideal Candidate This role is ideal for you if youare passionate about expanded learning and committed to ensuring high-quality program implementation from launch through delivery. As anIntegration Quality Assurance Specialist,you partner closely with the Integration Manager and Associate Director, alongside program leadership, to support seamless launches and consistent program quality across sites.You have a strong eye for detail and the ability toobserve, assess, and translate findings into clear, actionable feedback. You thrive in fast-paced environments, proactivelyidentifyinggaps, solving problems, and supporting continuous improvement. A strong communicator and collaborator, you effectively bridge site-level execution with leadership priorities to ensure programs are aligned, compliant, and set up for success. Why Work for Woodcraft Rangers Paid vacation Sick time Health Benefits 403(b) retirement Pet insurance Lifecraft Upward mobility Career development The opportunity to create a lasting positive impact on youth within your community. Role Overview TheIntegration Quality Assurance Specialistsupports the successful launch and early implementation of expanded learning programs by ensuring quality, consistency, and readiness across all new sites. Working in close partnership with the Integration Manager and Associate Director, this role focuses on monitoring program execution,identifyinggaps, and providing actionable feedback to strengthen program delivery during the launchphase. Thisrole serves as a keyoffice-to-field-based partner, ensuring that programs are aligned with organizational standards, compliant with requirements, and set up for long-term success prior to transition to Program Management teams. Key Responsibilities Observation and Reporting:Conduct site visits during launch to assess program quality, readiness, and adherence to organizational standards.Observes, documents, and providesclear, actionable feedback to support continuous improvement across sites. Collaborative Efforts:Partner with the Integration Manager toidentifyand address implementation gaps, ensuring smooth and high-quality program rollouts. Launch Prep and Development:Support the development and alignment of programcomponentschedules (e.g., fitness/recreation, homework support, and club time), ensuring balanced and effective daily programming.Assistwith budget planning by helping to develop spending plans,submitrequests on time, and monitor budgets in alignment with program needs.Ensure program spaces are set up for success, including materials, supplies, andstaffreadiness to effectivelyfacilitateactivities and club sessions. Staff Training and Support:Reinforce training, onboarding, and operational expectations with site teams to support strong program execution. Quality Improvement:Supportsquality assurance processes by ensuring compliance,maintainingdocumentation, and aligning with program expectations. Liaison to Programs Teams:Communicate real-time insights from the field to inform decision-making and strengthen launch strategies. Help ensure programs are fully prepared for a seamless transition to ongoing Program Management teams, including schedule alignment and operational readiness. Qualifications High School Diploma or equivalent required;Associate’sdegree in a related field preferred. At least 1 year of experience managing or supervising a high-performing team. Minimum 6 months of experience leading a team and/or group of youth in a school or recreational setting (or completion of 6 units in Child Development). Experience supporting program implementation, quality assurance, or site-level operations. Familiarity with program budgets, spending plans, or basic fiscal tracking. Proficiencyin Microsoft Office Suite and ability to use a smartphone for work-related tasks (wifi/cell stipend provided). Demonstrated experience working with ethnically and culturally diverse communities, with an understanding of the needs of high-need communities in Los Angeles and familiarity with youth development principles. Familiarity with relevant policies and compliance expectations. Bilingual in English and Spanish is a plus. Ability to obtain andmaintainrequired clearances and certifications (Live Scan, TB Clearance, CPR/First Aid). Skills Strong observation, analysis, and problem-solving skills with a focus on continuous improvement. High levelof organization and attention to detail. Ability to adapt quickly, pivot priorities, and remain solutions-oriented in dynamic environments. Clear and effective verbal and written communication. Ability to build trust while handling sensitive and confidential information with professionalism and discretion. Collaborative mindset with the ability to support, coach, and reinforce expectations with site team Physical Demands In compliance with the Americans with Disabilities Act (ADA), the following physical demands may be essential for the effective performance of this position. Reasonable accommodation will be considered to enable individuals with disabilities to perform these essential functions: The abilityto travel across the greater Los Angeles area several times a month, using either a car, or public transportation,is necessary several times a month. Regular use of hands for computer and administrative tasks. Frequent standingisrequiredduring working hours. Must be able to occasionally lift/move up to 40 pounds. Reasonable accommodation is available for individuals with disabilities. Work Environment We are committed to fostering an inclusive work environment and will actively consider reasonable accommodations to enable individuals to effectively perform their roles. This positionoperatesin environments typical of the following key aspects: Regular working hours are from Monday to Friday, with occasional weekends and eveningsrequiredfor events, training,hiring events,and orconferences. Optional weekly work-from-home opportunities. Travel is necessary to various regions where Woodcraft Rangers programs are implemented, including San Fernando Valley, South Los Angeles, West Los Angeles, San Gabriel Valley, Southeast LA, and Downtown areas, to support or deliver in-person training. The typical noise level of a standard work environment. Stable internet access isrequiredfor effective work-from-home performance. Woodcraft Rangers provides equal employment opportunities to all qualified applicants without discrimination with regard to race, religious belief, color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breastfeeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, transitioning status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on theperceptionthat anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. #J-18808-Ljbffr Woodcraft Rangers