Mac & Mobility Senior Staff Engineer - Client Technology

Summary The Mac and Mobility Senior Staff Engineer – Client Technology is a senior engineer responsible for ownership, security, and governance of one or more IT platforms or products. This role utilizes advanced problem‑solving techniques to manage ambiguous technical problems and solve issues of a high degree of complexity between interdependent systems. Essential Duties and Responsibilities Own the overarching strategy and execution for assigned IT platforms, tools, and products Drive alignment between technology and business, utilizing understanding of business needs and interdependencies between products Utilize conceptual thinking to drive engineering decisions across platforms and solutions Pinpoint systemic issues and devise robust, scalable solutions Understand and manage interdependencies across systems and environments Thoroughly test fixes and enhancements across multiple environments Develop and maintain secure, self‑documented scripts with error handling and logging Collaborate cross‑functionally to align platform capabilities with business needs Meet with customers and incorporate feedback into the product roadmap through multiple means and channels Influence engineering decisions by advocating for stakeholder needs and aligning technical approaches with business priorities Drive operational and technical excellence across one or more IT platforms or products Document architecture, configurations, and operational procedures Make decisions regarding access, permissions, and security controls across systems Lead incident response and root cause analysis for high‑impact issues Contribute to compliance readiness by implementing controls and processes that support audit and regulatory requirements Serve as SME for assigned capabilities, providing technical leadership and guidance Mentor and coach junior engineers, fostering technical growth and best practices Education & Experience Associate degree and 11 years of experience; or Bachelor’s degree and 9 years of related experience; or Master’s degree and 7 years of related experience; or Equivalent combination of education and experience Technical certification may be required Relevant Experience Own Apple and mobile endpoint engineering across macOS, iPadOS, BYOD mobile phone program (iOS & Android), partnering with Windows endpoint team for enterprise endpoint management, security, and operational objectives Design, implement, and operate macOS management using Microsoft Intune (MDM/DDM), including configuration profiles, compliance policies, monitoring, reporting, and day‑2 support Maintain continuity in existing Jamf‑managed macOS environment while evolving toward Intune‑first approach Define and maintain Mac and iPad device standards, including baseline configuration, security requirements, compliance expectations, lifecycle management aligned with enterprise best practices Partner with internal stakeholders on identity, access, and compliance integration for Apple and mobile platforms (Entra registration, device compliance signaling, Conditional Access enforcement) Own iPadOS device management (Entra‑managed) and engineer BYOD management for iOS and Android using Intune MAM/App Protection Policies, enabling secure access to corporate data with appropriate user and device boundaries Drive automation and scalable application and device management across macOS, iPadOS, and mobile platforms using scripting, AI, and tooling to improve reliability, reduce manual effort, and support packaging, deployment, update cadence, and troubleshooting processes Establish and enforce guardrails for AI‑assisted workflows and automation within endpoint management platforms, ensuring safe usage, auditability, and alignment with security and compliance governance Review and approve AI‑assisted operational changes and automation for risk, access scope, auditability, and system impact; document architectures and define escalation patterns for AI workflow failure modes Own and secure complex IT platforms and tools Lead technical projects and mentor junior engineers Make access and security decisions across enterprise systems Strong scripting and automation skills with production‑grade code Familiarity with IT security frameworks and governance models Experience working in Agile environments and using ticketing systems (e.g., JIRA, JSM) Knowledge, Skills and Abilities Expert-level knowledge in multiple client technology areas and enterprise systems Proven ability to lead cross‑functional initiatives and drive technical strategy Skilled in stakeholder communication, risk assessment, and change management Experience developing standards, governance models, and technical roadmaps Strong understanding of enterprise architecture and integration patterns Can conceptualize new and innovative ways to solve complex business problems Expert knowledge of product‑centric and agile framework models Work Environment Office is modern, open‑plan, with collaboration opportunities. Equipment provided includes dual monitors and ergonomic chairs. Compensation Base salary range of $149,000 – $212,000 annually, adjusted by geographic region Total Rewards program includes 401k plan, group medical/dental/vision coverage, life and disability insurance, and flexible spending accounts Eligibility for discretionary annual bonus program and, for field sales staff, a sales‑based incentive plan Opportunities to purchase company stock and receive long‑term incentives 15 accrued vacation days in first year, 17 paid holidays, up to 10 sick days Equal Opportunity Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or disability. #J-18808-Ljbffr Exelixis