Retail Sales Specialist (Bilingual Spanish)

Location S Bristol St - Santa Ana, CA 92704 Pay and Benefits Earn $20.00/hour base pay, with potential to earn $25.40/hour through commission and incentives. Enjoy perks like free and discounted internet, TV, and mobile while building a long‑rewarding career with us. $18.00 – $31.75 base pay with commission earnings target starting at $11,232. Position Summary As a Retail Sales Specialist at Spectrum, you are the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location. Key Responsibilities Enhancing the customer experience while meeting sales, service, and operational goals. Identifying sales opportunities and creating ideal customer experiences through product support and education. Building positive customer relationships, effective listening, and overcoming objections while reselling the value of our products. Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses. Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution, and participation in training programs. Adhering to a flexible schedule, regular attendance, lifting up to 35 lbs., prolonged standing, and meeting Spectrum’s dress code in a moderately noisy retail environment. Required Qualifications High School Diploma or equivalent. Proficiency in cash handling and accurate payment transactions. High comfort level with personal technology, including mobile devices and video platforms, and proficiency in computer applications. Basic math skills. Ability to read, write, speak, and understand English, and to prioritize, organize, manage multiple tasks, and handle change effectively. Familiarity with goal‑ and incentive‑based work environments. Strong performance in a fast‑paced team environment. Effective communication with employees and customers in person, on the phone, and in writing. Highly effective interpersonal skills for building partnerships across the organization. Self‑motivated, competitive spirit with a desire to exceed sales goals. Positive and professional demeanor, strong attention to detail and problem‑solving skills. Bilingual: Spanish. Preferred Qualifications Knowledge of the latest technology and devices. 1–5 years of sales/customer service experience. 1–3 years of telecommunications/wireless experience. Equal Opportunity Statement We are an Equal Opportunity Employer, including job seekers with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, or any other protected status. Our commitment is to build a workforce that reflects our customers and communities. Learn about Life at Spectrum. #J-18808-Ljbffr