Senior Sales Design Associate - Residential

Sales And Service Manager

Coach and train new salespeople

Involved in the product research and selection for the showroom

Sell flooring, including installations

Keep up-to-date on the wide select of floors we have to offer along with the benefits and warranties provided by each

Provide outstanding customer service

Meet with clients in the showroom

Coordinate job measures and estimates

Write proposals

Write sales orders

Work with Admin to create work orders, job schedules, etc

Help work through, and follow-up after, the completion of each job

Be involved and responsible for each job and the process

Visit job sites to make sure the installation process is smooth

Coordinate with accounting to make sure that all job payments are collected

Build client relationships

Network regularly, and work effectively, with other store employees

Use computer database to research the availability of merchandise and to process orders

Follow up in a timely and professional manner with all customers on requests and/or concerns

Assist customers with flooring choices (explain features/benefits, etc.)

Meet or exceed all required sales goals and metrics

Required qualifications:

Ability to read and understand plans

Proficient with Microsoft Office, RFMS or other estimating software

Strong technical knowledge of flooring

Project Management experience