Assistant Community Manager (Iowa City)

Assistant Community Manager

Location: Iowa City, IA
Pay: $18–$21/hour, depending on experience
Schedule: Monday–Friday, 8:30 AM–5:30 PM
Work Arrangement: On-site
Experience: Minimum 1 year of property management experience required
Education: High school diploma or GED required

Position Overview
We are seeking an organized, proactive Assistant Community Manager to support the daily operations of a residential community. This role focuses on resident relations, rent collections, leasing support, maintenance coordination, and administrative duties.

Working closely with the Community Manager, you’ll help address resident needs, support occupancy, maintain accurate records, and ensure efficient day-to-day operations.

Key Responsibilities
• Resident Relations: Address resident questions and concerns, maintain positive relationships, and assist with community events and activities.
• Rent Collections: Prepare bills and statements for approval, track payments, follow up on delinquencies, and coordinate required notices and legal actions in compliance with state and Fair Housing requirements.
• Leasing Support: Assist with leasing documentation, move-ins, lease renewals, and ensuring homes are ready for occupancy.
• Maintenance Coordination: Manage work orders and coordinate with vendors and maintenance teams. Rental work orders must be completed within 48 hours of receipt.
• Administrative Support: Maintain accurate resident records, handle routine office duties, and provide operational support to the Community Manager and on-site team.
• Compliance: Follow company policies, Fair Housing requirements, and applicable state regulations.

Required Qualifications
• Minimum of 1 year of property management experience .
• High school diploma or GED.
• Strong customer service and verbal and written communication skills.
• Organized, detail-oriented, and able to manage multiple priorities.
• Experience with resident relations, rent collections, and leasing administration.
• Self-motivated team player with strong problem-solving skills.
• Comfortable using computers and office equipment.
• Ability to pass a criminal background check.

Preferred Experience: Residential property management, apartments, multifamily housing, or manufactured home communities.

Additional Requirements: Ability to walk throughout the community and occasionally lift materials and supplies. Annual or semi-annual travel may be required.

About the Opportunity
Join a growing organization focused on improving residential communities and creating positive resident experiences. This role offers the opportunity to build resident relationships, contribute to daily operations, and support the success of an on-site management team