Digital Platforms and Governance Associate - Tech Communications

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Tech Admin Office II position at Associate level, which is part of the job family responsible for managing administrative tasks related to technology infrastructure and services, ensuring smooth operations and support for the organization's technology needs.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

Morgan Stanley's Technology Chief Operating Office (Tech COO) drives best practices and improves efficiency across Technology. The Technology Communications and Engagement team provides communication and engagement initiatives to inform employees and support the business and personnel objectives of the Firm. The Digital Platforms and Governance team operates within the Communications and Engagement team, focusing on maintaining and executing strategies that amplify the Technology brand across digital platforms. This includes standardizing the utilization of our digital assets across all platforms and email communications.

What you'll do in the role:

Primary Role: Digital Platforms and Governance Associate:

• Manage the content on all the digital platforms associated with Technology, such as Jive Sites including Technology, Technology Learning Library, Tech Awards and Recognition, Tech News, and others. Maintain content accuracy and standardization to ensure the proper utilization of our content across all platforms and email communications.
• Support Tech COO events, including major events that require coordination with multiple stakeholders and regions, such as Open Forums and Expos.
• Manage the Technology email distribution lists and branded mailboxes managed by the Tech COO team, ensuring they are regularly reviewed and updated.
• Contribute to the design, creation and ongoing management of digital platforms and collaboration/project management tools.
• Governance and oversight of various applications and tools such as Teams, Mentimeter, SharePoint (e.g., Communications Calendar), Qualtrics, Stensul and others.
• Contribute to content, marketing and promotion for stakeholders and Tech COO partners (e.g., Technology Talent Development team) to promote upskilling and professional development opportunities.
• Implement and highlight the new Technology Visual Identity across various digital platforms and key content for use.
• Consult and collaborate with clients across Technology seeking to build or enhance their Jive sites for effective audience communication.

Skills Required:

• Bachelor's degree in communications, Information Management, or related field preferred.
• Strong organizational and multitasking skills, with a focus on detail. Responsible for maintaining accuracy and consistency in digital communications and branding, including proofreading and adherence to brand standards.
• Strong written and verbal communication skills, along with the ability to document processes and create How to Guides.
• Technical Proficiency:
  
  • Experience with digital platforms (e.g., Jive, Viva, intranet tools), social media platforms.
  • Basic graphic design abilities - Experience with design tools like Canva, Adobe Photoshop, or PowerPoint for creating digital assets and visual content.
  • Extract, analyze and report metrics from using Microsoft Office Suite (including Excel)
  • Comfort with email communication platforms, basic HTML/CSS for editing web pages or emails and troubleshooting common digital issues.
  • Understanding of content management tools (e.g., SharePoint), reporting tools and dashboards (e.g., Power BI, Jive)
• Demonstrates creativity and resourcefulness, works independently, and effectively collaborates within global, virtual teams and cross-functional groups to support broader business and people objectives through communications.
• Adaptability and willingness to learn - Openness to new technologies, platforms, and evolving digital communication trends with Firmwide AI.

We have a track record of innovation and passion for unlocking new opportunities, we help our clients raise, manage and allocate capital. We do this by offering a wide range of investment banking, securities, wealth management and asset management services.

All that we do at Morgan Stanley is driven by our five core values: do the right thing, put clients first, lead with exceptional ideas, commit to diversity and inclusion, and give back. These aren't just beliefs, they guide the decisions we make every day, ensuring we do what's best for our clients, communities and more than 80,000 employees around the world. And at the core of our success are the people who drive it - relentless collaborators and creative thinkers who are fueled by diverse thinking and experiences.

Wherever you are in our 1,200 global offices, you'll have the opportunity to work alongside the best and the brightest in an environment where you are empowered to achieve your full potential. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:


We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste into your browser.

Expected base pay rates for the role will be between $65,000 and $135,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).