Fire & Security Alarm Technician

Alarm Technician Or Electrician

Synectics is seeking an experienced Alarm Technician or Electrician for a full-time, permanent opportunity with an established fire alarm and security systems provider in Lee, Massachusetts. This hands-on position involves installing, servicing, maintaining, and troubleshooting fire alarm systems, security equipment, and electrical components at customer locations. Ideal candidates have experience with fire alarm installation and service or a strong electrical background with relevant licensing. The position offers a stable MondayFriday schedule, a take-home company vehicle, technical training, health insurance, 401(k), paid time off, and additional compensation for qualifying emergency service calls.

This position involves installing, servicing, maintaining, and troubleshooting fire alarm systems, security systems, and related electrical equipment at customer locations throughout the surrounding area. The employer is interested in candidates with hands-on fire alarm installation and service experience, as well as licensed electricians with a strong electrical background who are interested in working with fire and security systems. The position offers a company-provided vehicle that can be taken home, technical training, and a stable Monday-Friday schedule with rotating on-call responsibilities.

Benefits include:

• Health insurance
• 401(k) retirement plan
• Paid time off and paid holidays
• Company-provided take-home vehicle
• Technical training and professional development
• Additional compensation for qualifying emergency callouts

Key responsibilities include:

• Install, inspect, test, service, and maintain fire alarm, security, and electrical systems at commercial and residential customer locations.
• Diagnose and troubleshoot electrical wiring, alarm panels, control devices, sensors, and related system components.
• Perform routine preventative maintenance and respond to equipment malfunctions or service requests.
• Support the installation, programming, and servicing of fire alarm and electronic security equipment.
• Work with fire detection and notification devices, security alarms, access control systems, and CCTV equipment.
• Interpret wiring diagrams, electrical schematics, installation instructions, and equipment specifications.
• Verify proper system operation through testing, inspection, and troubleshooting.
• Coordinate with other technicians and internal staff regarding customer appointments, service scheduling, and job completion.
• Maintain accurate service documentation and communicate findings and recommendations professionally with customers.
• Follow applicable electrical codes, safety standards, and established installation and service procedures.
• Participate in a rotating on-call schedule, approximately one week per month, including occasional weekend or after-hours emergency service.

Qualifications include:

• Hands-on experience with fire alarm systems, electronic security systems, electrical installation, or related technical field service.
• Approximately 1-2 years or more of relevant fire alarm installation or service experience preferred for technician candidates.
• Alternatively, a licensed electrician with practical experience in electrical wiring, control panels, circuit troubleshooting, and electrical installations.
• Ability to diagnose electrical or electronic equipment problems and perform appropriate repairs.
• Working knowledge of electrical wiring practices, basic circuits, testing equipment, and safe installation methods.
• Ability to work independently at customer sites while collaborating effectively with other technicians.
• Strong troubleshooting, problem-solving, organizational, and customer communication skills.
• Reliable transportation and the ability to work in Lee, Massachusetts, and surrounding service locations.
• Availability for a standard Monday-Friday workweek, approximately 8:00 AM-4:30 PM, and rotating on-call responsibilities.

Preferred qualifications include:

• Experience installing, programming, testing, or servicing commercial fire alarm systems.
• Familiarity with Notifier fire alarm systems or Honeywell security equipment.
• Experience with intrusion alarms, access control, CCTV, and integrated electronic security systems.
• Massachusetts Class D Systems Technician or Class B Journeyman Electrician license, as applicable to the candidate's background.
• Experience troubleshooting alarm control panels, notification devices, detectors, sensors, and low-voltage wiring.
• Previous experience providing onsite customer service, preventative maintenance, and emergency technical support.
• Familiarity with applicable fire alarm and electrical safety requirements.
• Experience working in residential, commercial, or mixed customer environments.