Warehouse Associate

Branch Warehouse Associate Level 2

The Branch Warehouse Associate Level 2 is a skilled functional position that is proficient in execution of all warehouse operations while upholding Jaeckle Core Values. This position requires a strong understanding of all major warehouse functions including picking, loading/unloading, inventory control, parcel shipping, special shipments, stone handling, and receiving support. As an experienced warehouse professional this role ensures operational efficiency, accuracy, and safety compliance.

The Branch Warehouse Associate Level 2 is expected to work across all functional areas as needed and directed by the warehouse supervisor, ensuring adherence to operational requirements within the warehouse. Strong and professional communication skills are essential to the success of this role.

Reporting To: Warehouse Manager

Hours: 7:00am to 3:30pm or 11:00am to 3:30pm

Job Responsibilities

General

• Uphold Jaeckle Core values and ensure all warehouse personnel adhere to company core values, operational standards, and compliance requirements.
• Work in any functional area as directed by the warehouse supervisor and support any operational needs.
• Stack, pack, and label orders to prevent damage and ensure safe handling and transportation of product.
• Support and housekeeping duties and warehouse special projects assigned by the warehouse supervisor.
• Maintain professional and effective communication with all personnel across warehouse operations, including drivers, shipping/receiving staff, customer service, and customers entering the facility.
• Excellent attendance mandatory.
• Handle and/or coordinate Will-Call pick-ups in the designated time frame set by the operation.
• Ability to work overtime as needed by the operation.
• Assist in cycle counting and inventory audits as needed.

Picking

• Superior performance in the picking function within the warehouse.
• Accurately select items from designated warehouse locations based on information provided on pick labels.
• Verify correct item, quantity, and packaging are selected for each pick label.
• Utilize WMS computer system to verify items, locations, and other information critical to the picking process.
• Report inventory discrepancies, damages, or missing stock to warehouse manager.

Loading & Unloading

• Unload all inbound deliveries, including small parcel and full truckloads, and positioning product in the correct designated areas in an organized manner, ensuring efficient and safe handling of shipments.
• Verify pallet counts, piece counts, and inspect deliveries for damages, notifying the proper warehouse associate or supervisor of discrepancies or issues to ensure such discrepancy is noted on delivery receipts.
• Collect and forward all delivery documentation to proper warehouse personnel for processing.
• Load all transfer shipments, LTL, FTL, and parcel as required, including logical delivery order when needed, and verify count, labeling, shipment grouping.
• Ensure full pallets are properly wrapped and staged in designed staging racks within the shipping area
• Provide feedback to warehouse freight leads on truck or trailer capacity as soon as possible.
• Assist the warehouse manager and other assigned personnel with product staging, inspection, counts, and consolidation in the shipping area and verify order accuracy, efficient pallet usage, and check-in process to a pallet license plate label.

Parcel

• Check all parcel orders for accuracy, resolving and documenting any errors before shipment.
• Package all parcel shipments to meet the servicing carrier's shipping guidelines, ensuring protection against damage. Apply appropriate identification labels and include correct documentation such as shipping labels.
• Verify size, shape, and weight of parcel and compare against expected cost using cost tables or other means, ensuring cost expected meets cost incurred.
• Complete all order processing and status updates in the Dancik system, and maintain data accuracy in the Shiplinx system when processing parcel shipments.
• Print and include packing lists for all orders requiring documentation for accounting and customer records, including adding notes to orders to indicate relevant shipping information.
• Provide shipping quotes for parcel requests and communicate necessary information via email to the appropriate personnel.
• Monitor and manage inventory of packing supplies and notify supervisor when resupply is needed.
• Deliver small packages to appropriate office personnel when required.

Special Shipments and Handling

• Receive inbound shipments and perform required tasks to check-in material into inventory as directed by the Warehouse Manager.
• Special handling, put-away, cutting, packaging, and shipping of product such as laminate surfacing, Avonite, SurePly/Ironply, and sample displays minimizing damage as a high priority.
• Assisting in the execution of product sample shipment duties (receiving and/or shipping), ensuring proper packaging, shipping coordination, and internal communications.

Dancik Comprehension

• The ability to run load sheets to determine remaining labels on priority loads.
• Use the system to clear drop locations that are pre staging areas like fork lift and staging bins.
• Check the status of an order.
• Investigate quantity discrepancies and seek direction from inventory

Education

• High School Graduate or GED equivalent
• Forklift certification required
• Current Driver's License
• Military experience a plus

Knowledge, Skills, and Abilities

• Mobility to frequently bend, lift, stand, and get on and off forklifts multiple times each shift.
• Excellent attention to detail and accuracy with the ability to prioritize daily workload ensuring work is correct and complete.
• Superior ability to establish and maintain cooperative and effective working relationships with colleagues.
• Ability to perform basic math with high accuracy add, subtract, multiply, divide.
• Works proficiently with computers and programs needed to accomplish warehouse operations order fulfillment, basic computer skills including Microsoft Outlook.
• Excellent understanding and knowledge in operating warehouse equipment such as pallet jacks, forklifts, and scales.
• Proficient in operation of handheld RF scan guns or computer system WMS used in the operation.
• Excellent active listening skills to fully understand instructions, ask clarifying questions, and engage in effective problem-solving.
• Proficient in safe material handling practices including and proven experience in handling stone products.