Customer Service Representative
Shafer Heating & Cooling LLC
Job Description
Job Description
Description
Shafer Heating & Cooling, LLC has been serving homeowners since 1985, and as we continue to grow, we're seeking full-time team members to join us. Guided by core values that shape every decision, we're looking for individuals who act with integrity, bring a positive attitude to overcome challenges, and are committed to delivering customer service that truly makes a difference.
Our Customer Service Representatives play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and scheduling timely assistance for repairs, installations, or maintenance. They serve as the initial point of contact for clients, handling calls, emails, and live chats. Our representatives must communicate clearly, demonstrate empathy, and ensure that all customer concerns are handled professionally, while also maintaining accurate records of interactions and coordinating with service technicians to deliver seamless service experiences.
Key Responsibilities
• Answer customer inquiries via phone, email, and live chat
• Schedule service appointments for repairs, installations, and maintenance
• Coordinate with service technicians to deliver seamless service experiences
• Maintain accurate records of customer interactions
• Resolve customer concerns professionally with empathy and clarity
• Serve as the primary point of contact for incoming service requests
• Must pass a background check and drug test as a condition of employment
• High-volume call management
• ServiceTitan scheduling experience
• Clear, empathetic communication
• Accurate record and data entry
• Coordinate field service technicians
• Prior call center experience preferred
• Health benefits including medical, dental, vision, and life insurance
• 401(k) retirement with company match
• On-site 24/7 access to company gym
• Weekly pay with incentives and bonuses
• Holiday pay, vacation pay, and paid time off
• Monthly Haircut Allowance
• Employee discount
• Paid training
• And so much more...
- ...integrity, bring a positive attitude to overcome challenges, and are committed to delivering customer service that truly makes a difference. Our Customer Service Representatives play a vital role in ensuring customer satisfaction by addressing inquiries, resolving...SuggestedWeekly payFull time
Shafer Heating & Cooling LLC
Hillsboro, OH25 days ago - ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...SuggestedContract workPart timeLocal area
Family Dollar
Hillsboro, OH1 day ago $69k
...Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear... ...and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...SuggestedRemote workWork from homeFlexible hoursHMG Careers
Hillsboro, OH1 day ago$26k - $40k
Future Opening: Account Representative - State Farm Agent Team Member Position Overview Successful... ...-based conversations and remarkable customer experience. If you are a motivated self... ..., and market appropriate products and services. Benefits Paid time off (vacation and...SuggestedFor contractors$11 - $17 per hour
...premiums may apply if applicable criteria are met. Greet customers on sales floor, directs them to product or to parts specialist.... ...conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information...SuggestedHourly payMinimum wageLocal areaFlexible hoursO'Reilly Auto Parts
Hillsboro, OH4 days ago- ...Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the...Work experience placementSeasonal workLocal areaImmediate startFlexible hoursShift workAfternoon shift
Walgreens Boots Alliance
Hillsboro, OH13 hours ago - Domino’s in Hillsboro, OH is seeking a Full-time Customer Service Representative to join our store team. You will take orders, assist Pizza Makers with toppings and dough, and help maintain food safety and cleanliness in the customer area. Responsibilities include greeting...Full time
- ...for advancement As Insurance Account Representative - State Farm Agent Team Member for Scott... ...vital to our daily business operations and customers’ success. You grow our agency through... ...marketing relevant products and services. Grow your career as you better your community...Flexible hours
- ...TYPICAL DAY INCLUDES THE FOLLOWING: # Being part of a team that delivers exceptional guest experience and drives sales through customer service # Building guest loyalty through promoting and educating the guest on credit and loyalty programs # Accurately handling...Flexible hoursNight shiftWeekend workDay shiftEarly shift
Bealls
Hillsboro, OH1 day ago - ...all signage. This position will interact with customers and team members, while providing legendary customer service. Essential Duties and Responsibilities (Min... ...Walking Disclaimer This job description represents an overview of the responsibilities for the above...Full timePart timeFlexible hoursShift work
Tractor Supply
Hillsboro, OH4 days ago - Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the dNight shift
Kroger
Hillsboro, OH13 hours ago - ...mail and packages for homes and businesses. They operate sorting machines, manage routes, collect outgoing mail, and provide customer service at postal counters. The role requires accuracy, reliability, and stamina, often involving early mornings or outdoor work in all...Early shift
Postal Jobs Now
Hillsboro, OH13 hours ago - ...responsible for duties such as cashiering, stocking, cleaning, and monitoring perishables. The store clerk provides excellent customer service and assists in maintaining excellent daily store conditions. This position accomplishes all job duties in accordance with company...Full timePart timeFlexible hoursShift work
Save-A-Lot
Hillsboro, OH19 hours ago $23.47 - $38.62 per hour
...Responsibilities Delivering Mail : Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate...Hourly payPostal Jobs Resource
Hillsboro, OHmore than 2 months ago$23.47 - $38.62 per hour
...holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working... ...of mind for you and your family Key Responsibilities Customer Assistance : Address mail-related questions and service issues...Hourly payWeekend workPostal Jobs Resource
Hillsboro, OHmore than 2 months ago$23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...Hourly payPostal Jobs Resource
Hillsboro, OHmore than 2 months ago$23.47 - $38.62 per hour
...involves delivering and collecting mail while interacting with customers along the route. USPS offers training to prepare you for success... ...: Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative...Hourly payPostal Jobs Resource
Hillsboro, OHmore than 2 months ago- ...Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store... ...that are safe, clean, visually appealing, and easy for customers to access. While most of your time will be spent on activities...Full timePart timeLocal areaFlexible hoursShift workWeekend workWeekday work
Lowe's
Hillsboro, OH1 day ago - ...Online Grocery Pick-Up Clerk Select and gather products for customers' on-line orders in the most efficient manner with attention to... ...customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line...Local area
Kroger
Hillsboro, OH4 days ago - ...Field Representative Opportunity Are you looking for a part-time job that allows you the flexibility to set a schedule that works with your busy life and has unlimited earnings potential? Then join RDSolutions growing and diverse Field Representative Team! We are...Part timeWork at officeFlexible hoursShift work
RD SOLUTIONS INC
Hillsboro, OH1 day ago - ...Are you tired of being unsure how much your delivery/driver job will pay? Will the customer tip? We have a great side hustle job for you! Our jobs are preplanned with a flexible schedule, and the faster you get at the job the quicker you are in and out! Flexible when...Hourly payExtra incomeTemporary workPart timeSecond jobFlexible hoursShift work
RetailData
Hillsboro, OH1 day ago - RDSolutions - - Responsibilities: Scan items at assigned stores; Complete data collection per project criteria; Maintain reliable transportation and drive to stores; Follow training to ensure accuracy; Maintain flexible schedule within client windowsFlexible hours
RD SOLUTIONS INC
Hillsboro, OH1 day ago $11 - $14 per hour
...everyone on the team works hard and works together to satisfy our customers. We truly enjoy what we do and gain inspiration from each other... ...in all aspects of restaurant operations from customer service to food preparation and cash handling. In addition, you learn valuable...Full timePart timeAll shiftsFlexible hoursWendy's
Hillsboro, OH3 days ago- ...training you need to feel confident working at any station – grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it’s up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you...Full timePart timeLocal areaShift work
Chipotle Mexican Grill
Hillsboro, OH1 day ago $11 - $13 per hour
...locations in Ohio, Kentucky, and Indiana! Servers Guest Service Representatives Steam Table Cooks Drive Through Attendants Food... ...is to Make You Feel Like Family - whether you are a customer or a colleague. As part of our family, we've got your back!...Full timePart timeGoldstar
Hillsboro, OH2 days ago- ...responsible for duties such as cashiering, stocking, cleaning, and monitoring perishables. The store clerk provides excellent customer service and assists in maintaining excellent daily store conditions. This position accomplishes all job duties in accordance with company...Full timePart timeFlexible hoursShift work
$22 - $22.67 per hour
...Merchandiser is responsible for presenting products in a way that will attract the attention of consumers at our customer retail locations. This position services and maintains multiple bulk accounts by merchandising approved products and packages using safe handling...Hourly payFull timeCoca-Cola Bottling Co
Hillsboro, OH2 days ago- Milton Hershey School, a cost-free residential school for pre-K-12 students, seeks compassionate Residential Youth Caregivers to support students’ daily home life. In this role, you’ll create a safe, nurturing environment, supervise routines, assist with homework, teach...
Milton Hershey School
Hillsboro, OH1 day ago - Join our team as a Customer Service Associate and deliver exceptional shopping experiences for our customers. If you have a passion for helping others and possess strong communication skills, we want to hear from you!
Family Dollar
New Vienna, OH2 days ago - ...care and supervision, model positive behavior, and promote social-emotional growth. Working closely with education and community services staff, you’ll support students’ routines, reinforce life skills, and maintain a safe, inclusive home setting. Ideal candidates are...
Milton Hershey School
Hillsboro, OH1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
- benefits customer care representative Hillsboro, OH
- benefit customer service representative Hillsboro, OH
- client service consultant Hillsboro, OH
- customer service representative insurance Hillsboro, OH
- customer service representative data entry Hillsboro, OH
- customer service associate Hillsboro, OH
- customer relations associate Hillsboro, OH
- warehouse customer service representative Hillsboro, OH
- customer service specialist Hillsboro, OH
- client service specialist Hillsboro, OH