Director, Talent Programs

Job Description

Job Description

Description:

Humankind is on a mission.

We are transforming healthcare.

We are empowering individuals to put emotional health first.

Who we are.

We are on a mission to transform mental and emotional healthcare. Using data and “machine smarts” we find the people who need help before they crash into the system. We don’t wait for things to get worse. Our unique approach combines both the heart of clinical care management and the science of machine learning to transform the health and wellbeing of large populations. From workplace pressures to financial challenges, marital struggles, and behavioral health issues, our teams deliver the kind of support that makes a measurable difference in the lives of the individuals and families we serve.

Why we need you.

We’re growing and building a hand-picked team of positive, optimistic, empathetic rockstars. We are looking for passionate humans to join our multi-disciplinary team of professionals and inspire hope for “the other eleven” to live their best life. Let’s do this.

Who you are.

You are passionate, open minded, and you make a daily difference in the lives of those around you. You are the person people ask for help, guidance, and direction. You are an optimist. You remove obstacles. And just like us, you wear your H.E.A.R.T. on your sleeve with Hope, Empathy, a preference for Action, a willingness to Raise the bar, and a belief that Trust is at the core of every meaningful relationship.

Job Summary:

The Director, Performance & Talent Management Programs is responsible for designing, enabling, and scaling enterprise-wide performance and talent programs that directly support business strategy and organizational outcomes. This role blends strategic program design, systems thinking, and hands-on execution, owning the end-to-end lifecycle of performance management and related talent programs. This leader translates company strategy into practical, human-centered programs, selects and deploys enabling technology, and partners with leaders across the business to ensure adoption, consistency, and measurable impact. The talent initiatives provide a framework in which people grow, perform, and thrive at every stage of their journey. This role brings strategy to life by translating organizational goals into meaningful programs that support performance, development, engagement, and retention—while keeping the human experience at the center.

As a trusted partner to leaders and teams, the Director, Talent Programs ensures talent practices are clear, connected, and consistently experienced across the organization.

What you’ll do (Essential Job Functions)

Talent Program Strategy & Design

• With direction and support from the CHRO and VP, Talent and Culture, lead the strategy, design, and evolution of core talent programs, including performance management, goal alignment, values, behaviors and competencies, career development, and recognition.
• Translate business strategy, operating priorities, and culture into clear program frameworks, principles, and experiences.
• Ensure programs are scalable, sustainable and aligned with company objectives, organizational values, culture, and long-term workforce strategy.
• Translate business priorities into scalable, measurable, people-centered talent solutions.

Talent Technology Strategy & Enablement

• Lead the initiatives for implementation, and optimization of talent technologies that support performance management, employee engagement, development, and engagement programs.
• Partner with HR, IT, and external vendors to ensure systems are user-friendly, well-integrated, and aligned with the overall people and talent strategy.
• Translate program requirements into clear technology needs, ensuring tools enhance clarity, connection, and insight rather than adding complexity.
• Oversee system configuration, testing, rollout, and adoption with a focus on the leader and employee experience.
• Leverage system data and analytics to inform decision-making, measure program impact, and support continuous improvement.
• Ensure technology is intuitive, aligned to program intent, and enhances (rather than complicates) manager and employee experience.
• Establish data standards, reporting, and insights to track usage, outcomes, and effectiveness.

Performance & Development

• Continuously improve the organization’s performance management approach, emphasizing clarity, ongoing conversations, growth, and accountability.
• Partner with leaders to embed coaching, feedback, and development into day-to-day people leadership.
• Design frameworks and tools that support individual growth while strengthening organizational capability.

Program Implementation & Change Leadership

• Lead enterprise rollouts of talent programs with a strong focus on communication, leader enablement, and adoption.
• Apply thoughtful change management practices to ensure programs are not only launched—but lived.
• Balance structure and flexibility to meet the needs of a dynamic, hybrid workforce.

Measurement & Continuous Improvement

• Define success metrics and use qualitative and quantitative data to assess program outcomes, impact and guide ongoing improvement.
• Leverage insights to refine programs, address gaps, and elevate the overall talent experience.
• Stay current on trends and best practices in talent management, healthcare workforce needs, and employee experience.

Requirements:

• 8–10+ years of progressive experience in talent management programs and organizational development
• 3–5+ years of experience in a strategic leadership or director-level role
• Expertise in leveraging a Talent Management Platform such as Lattice
• Proven experience designing and implementing talent programs
• Strong systems thinking with a deeply human, empathetic leadership approach
• Exceptional communication and influence skills

Preferred

• Background supporting remote workforces
• Experience partnering closely with executive leaders

This role is a great fit if you are…

• Passionate about improving lives and believe in the greater good.
• Tenacious and persistent, bringing creative solutions to tough challenges.
• Accountable and collaborative. Working remotely, you will work independently, but you’ll never be or feel alone.
• Proactive, and able to take ownership of key tasks, and keep in regular communication with your team.
• Not afraid to have tough conversations or make recommendations.
• Thorough, detail-oriented, and committed to getting the job done.
• Efficient and able to move through a to-do list, effectively prioritizing the triage of competing demands.
• Growth-oriented, thriving on constructive feedback, which you view as an opportunity to polish skills.
• Open-minded, non-judgmental, compassionate, flexible, and have good humor.
• Someone who thrives in a fast-paced and evolving environment. We move quickly to optimize tools and protocols based on data.
• Open to learning new techniques and tools and viewing them as an opportunity to make your work easier and more impactful.
• Reside in AR, AZ, CO, DE, FL, GA, IL, KY, LA, MA, MD, MN, MO, NC, NE, NH, NJ, NV, OH, OR, SC, TN, TX, VA, WA, or WI.

Please Note: Remote employees must comply with our Remote Work and Private Workspace Policy. Specifically, the following key requirements:

• Appropriate network quality and internet speed necessary to perform the job remotely.
• A hard-wired internet connection (Satellite, wireless or cellular internet is not supported.)
• A Separate room with a door (or private space if you live alone)
• Use of Company authorized Laptop.

Please Note: Humankind does not offer sponsorship of employment visas of any kind.

(EEO)

Humankind is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Humankind is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Humankind are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Humankind will not tolerate discrimination or harassment based on any of these characteristics.

(ADA)

All applicants are required to be able to perform the essential functions of the position, with or without reasonable accommodations.

(CA)

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