Licensed Loan Officer Assistant

Job Description

Job Description

As a Licensed Loan Officer Assistant at CrossCountry Mortgage Mountain Region, you’ll play a vital role in helping individuals and families realize their homeownership dreams. We’re more than just a mortgage company; we’re a supportive partner throughout the lending journey, committed to exceptional service and smooth transactions. In this role, you'll work closely with loan officers to manage client relationships, ensuring every interaction is meaningful and impactful. You'll be part of a dynamic team that values collaboration, where your skills and contributions directly enhance the lives of the clients we serve.

At CrossCountry Mortgage, we prioritize your growth and success. Our environment encourages both personal and professional development, backed by a leadership team that champions innovation. We offer competitive pay, flexible work arrangements, and a focus on work-life balance, making it more than just a job—it’s a fulfilling career path. Join us to be part of a team that supports each other while achieving shared goals and making a real difference in the mortgage industry. Compensation:

$65,000+ DOE plus bonus

Responsibilities:

• Collaborate with loan officers to ensure seamless communication and coordination with clients throughout the loan process.
• Assist in gathering and organizing necessary documentation from clients to expedite loan approvals.
• Maintain accurate and up-to-date records in our loan management system, ensuring compliance with industry regulations.
• Provide timely updates to clients on the status of their loan applications, fostering trust and transparency.
• Support loan officers in preparing and reviewing loan applications to ensure completeness and accuracy.
• Coordinate with underwriters and other team members to resolve any issues or discrepancies in loan files.
• Facilitate the scheduling of client meetings and follow-ups, ensuring a smooth and efficient workflow for the team.

Qualifications:

• Experience in the mortgage industry, with a focus on qualifying and pre-approval procedures.
• The ability to communicate fluently in both English and Spanish is preferred but not required, enhancing client interactions and support.
• Strong organizational skills to manage multiple tasks and coordinate schedules effectively.
• Ability to collaborate with marketing teams to drive brand visibility and client engagement.
• Proficiency in using mortgage software and tools to streamline processes and improve efficiency.
• Excellent interpersonal skills to foster positive relationships with clients and team members alike.

About Company

CCM is America’s #1 Retail Mortgage Lender. We have more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C., and Puerto Rico. In 2025, our team closed over 131,000 home purchases — making 1 in 35 homes a CCM home.  

Our company has been recognized 10 times on the Inc. 5000 list of America’s fastest-growing private businesses, received many awards for our standout culture, and been named the nation’s top retail lender by  Scotsman Guide and  Mortgage Executive Magazine .  

We offer more than 120 purchase, refinance, and home equity solutions — ranging from conventional and jumbo mortgages to government-insured programs from FHA and programs for Veterans and rural homebuyers — and we are a direct lender and approved seller and servicer by Freddie Mac, Fannie Mae, and Ginnie Mae.  

Through our dedication to getting it done, we make every mortgage feel like a win.