Program Management Senior Lead

Job ID: 102193201712Posted: 2026-10-30Location: New York, New York, United StatesCategory: Project and Program ManagementCompany: CitiCitibank, N.A. seeks a Program Management Senior Lead for its New York, NY location.Duties: Support the HR data transformation agenda through the design and execution of the enterprise wide HR Data Governance and Data Management strategy. Responsible for delivering regulatory aligned HR data capabilities, reducing data risk, and supporting successful outcomes in internal audits and regulatory validations. Contribute to the planning and execution of the HR data transformation portfolio by translating Consent Order requirements into clear, evidence based deliverables and supporting Internal Audit validation and approval for issue closure. Support cross functional initiatives across the Data organization, facilitate engagement with Internal Audit, and establish effective change management approaches to support adoption and sustainability. Collaborate with HR, Compliance, Risk, Technology, and Audit stakeholders to support transparent reporting on progress, risks, and mitigation strategies in alignment with regulatory commitments. Support enterprise wide HR data transformation initiatives with a focus on Data Governance and Data Management. Engage with cross functional stakeholders to support sustainability objectives, enhance decision making, improve efficiency, mitigate risk, and promote data quality. Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders. Synthesize current business intelligence or trend data to support recommendations for action. Coordinate the timely flow of business intelligence information to users. Translate Consent Order milestones into evidence backed closure artifacts and support Internal Audit validation. Ensure HR data provisioning, sharing, and retention align with Citi Data Governance and Privacy Policies by codifying decisions into repeatable controls. Modernize HR data pipelines and metadata, enforcing data governance for AI/ML initiatives. Implement HR specific data domain models, CDE definitions, data quality rules, service level objectives and agreements, lineage to critical reports, and control mapping. Support audit and regulatory engagements by contributing to closure criteria definition, preparing supporting evidence, and participating in issue validation walkthroughs. Support change management activities for HR data stakeholders through the development of playbooks, RACI models, and key performance indicators to promote sustainable adoption. Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends. Contribute subject matter support to high visibility regulatory data projects enabling HR data provision. Develop and maintain real time dashboards and executive briefs to support visibility into project milestones, risks, and mitigation strategies. Interact with senior stakeholders to support the execution of mandated HR data governance deliverables. Maintain or update business intelligence tools, databases, dashboards, systems, or methods. Maintain a library of model documents, templates, or other reusable knowledge assets. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols.Requirements: Bachelor’s degree or foreign equivalent, in Business Administration, Business Analytics, Statistics, or a related field, and ten (10) years of experience in the job offered or in a related occupation supporting transformation initiatives for implementing process enhancements. Ten (10) years of experience must include: Large-scale regulatory transformation experience supporting significant regulatory or strategic cross-functional transformation initiatives within the financial services industry; Developing large, multi-stream cross-functional transformation initiatives derived from implementing regulatory requirements, strategic operating model transformations, or core platform migrations, including establishing initiative governance models and defining and tracking program and milestone plans; Contributing to dependencies and RAID logs and coordinating with senior stakeholders; Designing or redesigning enterprise-wide operating models, including defining products, services, operating processes, and/or service models and transitioning to business as usual (BAU) postimplementation, securing sustainability through designing and implementing controls to mitigate operational, compliance, reputational, strategic, credit, market, liquidity, and/or data risks; Authoring, refining, and supporting program management processes and artifacts, including authoring toolkits and playbooks, designing operating and governance models, supporting change management processes and developing performance scorecards using data analytics tools (e.g., Microsoft Excel and Microsoft Project); and Performing high-level stakeholder management, including facilitating cross-functional decision-making with critical teams (Finance, Business, Technology, PMO, Operational Risk, Compliance, and Internal Audit), including obtaining sign-offs on program budgeting, program execution plans, scope management, and/or go-live decisions to support sustainability objectives, meet regulatory expectations, mitigate risk, and support Internal Audit validation. In the alternative, employer will accept a Master’s degree and eight (8) years of experience. 40 hrs./wk. Applicants submit resumes at . Please reference Job ID# 26999234. EO Employer.Wage Range: $203,000.00 to $240,100.00Job Family Group: Project and Program ManagementJob Family: Program Management------------------------------------------------------Job Family Group: ------------------------------------------------------Job Family:------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:New York New York United States------------------------------------------------------Primary Location Full Time Salary Range:In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Most Relevant Skills Wholesale Lending Operations Management.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Anticipated Posting Close Date:------------------------------------------------------Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.Illinois residents – AI Notice and Right------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.