Customer Service Representative

Job Description

Job Description

JOB SUMMARY

L.A. Lighting is an established business with friendly professional staff. You will have an opportunity to build a career with a true Made-in-America manufacturing company. We are exclusively business to business. We do not work directly with the public. We do not make cold call solicitations.

Your primary function will be in a support role of our company sales personnel and manufacturer's representatives. This is a long-term career opportunity.

ESSENTIAL FUNCTIONS

• Your responsibilities will include estimate and order entry, customer follow up, pricing and selecting the proper lighting for the application. Responding to customer requests promptly. 

• It will be important for you to communicate effectively, both written and orally.

• Other duties as deemed necessary.

POSITION QUALIFICATIONS

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions.

• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

• Communication, Written - Ability to communicate in writing clearly and concisely.

• Communication, Oral - Ability to communicate effectively with others using the spoken word.

• Math Aptitude - Good with numbers and problem solving.

. Organization- Highly organized work product 

SKILLS & ABILITIES

Education:

• High School Graduate or General Education Degree (GED): Required
• Bachelor's Degree (four year college or technical school) Preferred, Field of Study: Open to all majors.

Experience:

• 6 plus months of experience in Customer Services or Inside Sales
• Lighting experience is helpful, although not necessary to apply for this job. We will teach you about lighting in general and our products in particular.

Computer Skills:

• Microsoft Suite: Word, Excel, Outlook, and PowerPoint.

Other Requirements:

• Math competent in basic Algebra and Geometry skills.

We are an Equal Employment Opportunity provider.

Established in 1988 LA Lighting designs and manufactures energy efficient, specification grade LED and Fluorescent lighting fixtures for commercial and industrial applications. LA Lighting manufactures a broad range of standard fixtures along with custom capabilities to meet any job requirement and lead time. All of our fixtures are manufactured and assembled in El Monte, California.

Company Description

Established in 1988 LA Lighting designs and manufactures energy efficient, specification grade LED and Fluorescent lighting fixtures for commercial and industrial applications. LA Lighting manufactures a broad range of standard fixtures along with custom capabilities to meet any job requirement and lead time. All of our fixtures are manufactured and assembled in El Monte, California.