Digital Fulfillment Specialist

Strengthening and empowering all of the communities we serve.

MVD is seeking a Digital Fulfillment Specialist to join our team and support the execution of multi-channel, complex digital advertising campaigns. This role is critical in ensuring campaigns are set up accurately, launched on time, and delivered with a high level of quality and precision. The Digital Fulfillment Specialist works closely with account management, strategy, and fulfillment teams to translate campaign requirements into execution, maintain data integrity, and support performance tracking.

This is an ideal opportunity for a detail-oriented, collaborative team player who thrives in a fast-paced environment and is looking to build a strong foundation in digital advertising.

Compensation for this position is comprised of a base salary plus incentive compensation. The base salary range is $55,000 to $65,000 per year. Additional incentives bring total potential compensation to $60,500 - $71,500.

Responsibilities:

• Manages multiple projects and work under tight deadlines with strong organization, prioritization, and follow-through across campaign setup, delivery, optimizations, and reporting.
• Builds key relationships as valued team player with account management, strategy, and fulfillment departments, including interpretation and application of ad operations SLAs, issue resolution, and escalation processes.
• Acts as a liaison across teams by translating inputs into clear next steps, ensuring all required information (KPIs, creative assets, access, tracking) is complete and communicated to support campaign setup and execution.
• QAs all work prior to handoff to ensure accuracy, completeness, and alignment with campaign and reporting requirements.
• Ensures that campaigns are fully set up and ready for launch by validating that all required inputs are complete and accurate prior to execution.
• Ensures that campaigns are launched on time, that campaign performance is adequately monitored, and proactively flag potential issues or risks before they impact downstream teams or timelines.
• Pulls and prepares campaign data and reports to support performance analysis and optimization recommendations.
• Manages Salesforce opportunities ensuring accurate campaign setup, billing, and financial reconciliation align with signed media plans.
• Debugs and troubleshoots issues with reporting discrepancies and workflows, validating assumptions before escalation.
• Coordinates with internal teams to resolve discrepancies and meet client needs.
• Continually works to streamline processes to ensure efficient tracking and best-in-class delivery.

Qualifications:

• Bachelor’s degree or equivalent education and experience
• Minimum 1 year of relevant experience within the digital advertising space, including prioritizing delivery across multiple campaigns/accounts
• Self-starter with a passion for digital advertising and client service; comfortable in high-volume environments where speed and accuracy both matter
• Strong critical thinking and ownership: able to identify root causes, interpret incomplete/ambiguous information, and determine next steps without step-by-step direction
• Strong communicator (written and verbal) who can explain issues clearly, ask precise questions, and keep stakeholders aligned
• Excellent attention to detail, high accuracy, and accountability; strong time-management and prioritization skills
• Demonstrated experience with Social Media and Google Ad products (e.g., Meta Business Manager, Google Analytics, Campaign Manager, Google Tag Manager, Google Ads)
• Experience using project management tools like Asana or Basecamp to drive schedules and outcomes (workflow management, not just task completion)
• Experience with Google Workspace (Sheets, Docs, Slides)
• Knowledge of digital advertising products and KPIs across channels (display, search, social), with awareness of current and emerging trends
• Salesforce experience preferred
• Agency experience a plus