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Floor Manager

Atlas Restaurant Group

Wilmington, DE

Floor Manager

The primary responsibility of the Floor Manager is to assist the General Manager, Assistant General Manager and Restaurant Manager in overseeing the operations of the restaurant.

Primary focus of daily guest and staff relations along with closing the restaurant

Demonstrates and role-models the company's Core Values and Leadership Principles

Handles guest concerns, complaints, and needs according to Company guidelines

Addresses guest and staff issues in the moment and sees to their proper resolution or involves appropriate supervisors

Maintains a presence in the dining room and service

Manages employee performance through coaching, recognition, and corrective action

Reviews and enters daily Avero Logbook

Performs all closing responsibilities

Ensures accurate cash counting, checkouts, side work completion, setting of the dining room for next service, tip matrix input, safe reconciliation, and nightly drop

Checks out hourly staff members; reviews tip out and side work

Ensures cleanliness and upkeep of the restaurant

Assists in maintaining par levels of linens

Assists in organizing and moving beverage product in the absence of or in coordination with the Beverage Manager

Takes responsibility for the management of front of house employees in the absence of or in conjunction with the General Manager and Assistant General Manager

Attends and contributes to weekly manager meetings

Makes recommendations to the Company on ways to improve as needed

Requires a high school diploma or equivalent, and/or 1 year of tenue/experience with Atlas or similar concept while excelling in an hourly role; Knowledge of wines is beneficial; Knowledge of cocktail making and spirits is beneficial.

Atlas Restaurant Group
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Vacancy posted 2 days ago
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