Customer Service Specialist

Customer Service Representative – Seymour, Indiana Company: Indiana Farm Bureau Incorporated Location: 310 S Airport Rd, Seymour, IN 47274 Job ID: CUSTO004752 Category: Marketing Job Type: Full‑time Seniority Level: Entry level Responsibilities Interact directly with customers by providing product and service information. Provide sales/marketing support to agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, and cash handling. Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments. Build strong customer relationships and deliver solutions, consistently exceeding expectations. Organize, prioritize and oversee activities to efficiently meet business objectives with a focus on continuous improvement. Requirements for Success High School diploma or GED equivalent. Ability to obtain a Property and Casualty insurance license within first 2 years. Insurance and/or claims background helpful. Strong communication skills tailored to diverse audiences. Understanding of numerical concepts for mathematical transactions. Strong attention to detail and accuracy. Perks & Benefits Paid vacation/sick leave 401(k) with match Full‑time Monday‑Friday schedule Potential yearly bonus up to 20% of salary Contests and incentives Benefits eligibility within 30 days of employment Negotiable pay based on experience Paid volunteer hours #J-18808-Ljbffr