Parts Advisor

Join The Founding Team!

Unique opportunity! Join the founding team! We're seeking a Parts Advisor who wants the rare opportunity to help build a brand-new operation from the ground up! As we are opening a new facility, we're looking for professionals who want a voice in how a parts department operates. Help establish inventory workflows, support a strong team culture, and be part of building something great from day oneall while working in a modern facility alongside a talented and growing team.

We are excited to announce an opening for a full-time Parts Advisor at the brand-new DeVivo Companies facility in East Hartford, CT.

With over a century of experience serving the Northeast, DeVivo Companies provides comprehensive transportation, fleet, and equipment solutions. From fleet maintenance and specialty vehicle builds to school bus sales and full-scale parts operations, we offer complete lifecycle support for the vehicles that keep our communities moving. Backed by factory-trained technicians and top OEM partnerships, our long-term customer success drives everything we do.

Why You Will Love Working Here:

• Compensation: $28.00 - $35.00/hr.
• Career Growth: Paid training and a strong history of promotion from within.
• Perks: Company-provided uniform and boot program, with plenty of overtime opportunities.
• Health Insurance & Benefits: Medical and dental insurance, FSA, life insurance, paid time off, and a 401(k) with company match.
• Extras: Employee referral rewards.

Job Responsibilities:

Parts Management:

• Partner with internal departments and personnel to meet parts needs
• Order, procure, stock and bill parts efficiently
• Create and receive parts requisitions and purchase orders

Communication and Coordination:

• Assist Service Department as needed with light Service Advising duties such as greeting customers, receiving payments, and opening and closing repair orders.
• Communicate daily with service manager, technicians, sales, and lease and rental department regarding parts needs
• Communicate with the Warranty Department to provide all necessary information for claim filing.
• Maintain good relationships with suppliers and vendors
• Coordinate warranty and dirty ore maintenance

Warehouse Operations:

• Manage warehousing, shipping, and receiving operations
• Maintain a clean and organized parts area and warehouse
• Conduct physical inventory counts as needed

Technical Proficiency:

• Use Dealership Software and Microsoft Office proficiently
• Operate a forklift safely

Customer Service:

• Maintain strong written, oral and interpersonal skills to interact effectively with customers and team members
• Address and resolve parts related issues promptly
• Assist Service Department Customers as necessary

Requirements:

• Required: Minimum of 3 years' experience in parts/warehousing/inventory control within the automotive/truck parts industry.
• Strong written, oral, and interpersonal skills.
• Ability to work in a fast-paced environment.
• Ability to overcome obstacles and find solutions to parts needs for company departments.
• Ability to achieve and maintain proper parts certifications and training for any needed OEM
• Valid driver's license. Preferred: Service Department Experience (will train the right candidate)
• Ability to lift heavy objects