Distribution Support Manager Associate [Remote]

JOB DESCRIPTION

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join our team at Thermo Fisher Scientific and contribute to advancing clinical research. As a Client Services Project Manager I, you'll support clinical trials by managing project documentation, coordinating supply chain activities, and ensuring consistent delivery of services. Work closely with internal teams and clients to support study success while maintaining the highest quality standards. You'll handle project planning, documentation management, and cross-functional coordination to meet timelines and client expectations.

REQUIREMENTS:
• High school diploma required plus relevant experience, Associates Degree preferred

Minimum of 2 years relevant professional experience required

Preferred Fields of Study: healthcare, supply chain management, life sciences, or related field

• Demonstrated project management skills with ability to handle multiple projects simultaneously
• Advanced proficiency in Microsoft Office suite, especially Excel and Project
• Experience with enterprise systems like Salesforce, GPMS, and TrackWise preferred
• Strong analytical and problem-solving capabilities
• Effective written and verbal communication skills
• Detail-oriented with excellent organizational and documentation abilities
• Demonstrated ability to work independently and as part of cross-functional teams
• Focus on quality service and continuous improvement
• Adaptable to changing priorities while maintaining attention to detail

RESPONSIBILITIES:

• Works with the Client and the internal project management team to finalize project specifications.

• Assists in setting up and maintaining study filing systems and maintains accurate records for all work undertaken.

• Joint responsibility with the Project Manager for ensuring that all Fisher Clinical Services activities come together in a timely manner to meet the customer and study requirements.

• Coordination and communication of all relevant activities, both internal and external to ensure that all services and products are ready for the start of the study or as required by the customer.

• Timely provision of reports and other information to customers if applicable.

• Creates and/ or supports creation of operational documentation using internal systems.

• Provides back-up support to the Project manager.

• Monitors project activities and day to day business

• Applies Good Manufacturing Principles in all areas of responsibility.