Operations Manager - Select Service Hotel (80 rooms) - Salary $40K-$45K

Operations Manager Opportunity

Join a team that values leadership, growth, and exceptional hospitality. We're looking for an energetic and service-driven Operations Manager who is ready to make an impact. This is an opportunity to play a key leadership role at a well-established select-service hotel, helping drive operational excellence, support a strong team culture, and deliver exceptional guest experiences.

If you're passionate about hospitality, enjoy leading teams, and thrive in a fast-paced environment where every day brings new opportunities, we'd love to meet you.

What You'll Do

As Operations Manager, you'll oversee the day-to-day operations of the hotel and work closely with the General Manager to ensure the property runs efficiently and successfully.

Lead Daily Operations

• Manage daily hotel operations to ensure outstanding guest service and operational efficiency.
• Monitor performance, labor productivity, and expenses while maintaining high-quality standards.
• Support the achievement of financial and operational goals.

Develop and Support Your Team

• Train, coach, and mentor associates on brand standards, service excellence, and operational procedures.
• Foster a positive, team-oriented culture focused on accountability, growth, and guest satisfaction.
• Assist with scheduling, performance management, and staff development.

Deliver Exceptional Guest Experiences

• Ensure guests receive friendly, responsive, and memorable service throughout their stay.
• Address guest concerns promptly and professionally.
• Maintain quality standards across all departments.

Maintain Brand and Operational Standards

• Ensure compliance with brand requirements, company policies, and operational procedures.
• Help implement new initiatives, programs, and best practices to improve hotel performance.

Promote Safety and Security

• Conduct regular inspections to ensure the property is clean, safe, and well-maintained.
• Support adherence to safety, security, and regulatory standards.

Collaborate Across Departments

• Partner with Front Desk, Housekeeping, Maintenance, Sales, Revenue Management, Human Resources, and Accounting teams to achieve property goals.
• Promote effective communication and teamwork across all areas of the hotel.

What We're Looking For

Preferred Qualifications

• Hotel operations or supervisory experience, preferably with a major hotel brand such as Marriott International.
• Demonstrated ability to lead and motivate teams in a hospitality environment.
• Knowledge of hotel operations, guest service standards, and compliance requirements.
• Experience with labor management, cost controls, and inventory management.
• Strong understanding of brand standards and operational procedures.

The Ideal Candidate

You are:

• A hands-on leader who enjoys supporting and developing team members.
• Passionate about hospitality and creating exceptional guest experiences.
• A strong communicator with excellent problem-solving abilities.
• Organized, detail-oriented, and able to manage multiple priorities effectively.
• Skilled at building positive relationships with associates, leadership teams, ownership groups, and guests.

Why You'll Love Working With Us

• Opportunity to grow your hospitality management career.
• Supportive and collaborative work environment.
• Meaningful leadership role with direct impact on hotel performance.
• Team culture focused on service excellence, respect, and professional development.
• The chance to make a difference for both guests and employees every day.

If you're ready to take the next step in your hospitality career and help lead a team committed to excellence, we encourage you to apply.