Client Executive III

P&C Client Executive Sr. Director

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a P&C Client Executive Sr. Director to join our team in the Midwest, Northeast or DFW area.

NTT DATA's Insurance practice leverages deep industry expertise to provide insights, solutions, and outcomes that our customers need to succeed across all lines of Property & Casualty/Life & Annuity Insurance business. We work with our customers to provide Insurance solutions to reduce IT complexity, integrate business strategy with enabling technologies and process optimization, and find the right digital solutions to deliver superior customer services and innovation.

The Client Executive needs to position themselves as a Business Partner within the customer's senior executive suite, operating across their enterprise and focused on providing leadership on our existing engagements, and building new opportunities to deliver value-add business outcomes. The ideal candidate has 10+ years of Insurance experience, and experience working as a senior Client Partner with deep, executive-level relationships in the P&C industry. Experience in managing / being a core part of complex transformation programs and initiatives will be a significant advantage. They must leverage industry expertise and knowledge to provide the insights, solutions and outcomes our customers need to succeed in their business. This individual will work with a matrixed team, comprised of functional and technical subject matter experts (Applications, Business Consulting, BPO, Digital, Infrastructure, Cloud & Security, Data & Analytics) engaged in delivering value-added solutions, while integrating business strategy with enabling technologies and process optimization that deliver targeted business outcomes.

Responsibilities

• Responsible for revenue and profit goals, and effectively manage the P&L across multiple deal structures within client portfolio
• Utilize a consultative selling process and enterprise-wide account planning to drive pro-active pursuits, partnering with internal and external partners on deal / solution development that would deliver targeted business outcomes
• Engage with, and cross-sell / upsell NTT DATA's enterprise level capabilities to our existing clients, enabling growth beyond core Insurance services
• Build collaborative relationships with Sales, Business Consultants, and Solution Architects to maximize utilization of NTT DATA offerings to meet growth plans and targets
• Engage in and oversee delivery of complex transformation programs
• Establish and manage executive client relationships with key stakeholders
• Advocate for clients on behalf of NTT DATA, and similarly advocate for NTT DATA with clients

Qualifications:

• Requires strategic ability to interface and successfully influence multiple C-level executives by being a business partner and trusted advisor who can operate across their business enterprise
• Understanding of leveraged delivery models, and common Insurance / BPO / Data & Analytics / Digital and Technology tools and methodologies
• Minimum of 7+ years leadership responsibility directing customer engagement activities, producing deliverables, forecasting business opportunities, delivering growth and transformation and financial (P&L) management of $25M+ books of business. A proven track record of driving sustainable growth
• Minimum of 10+ years of Insurance, across a portfolio consisting of Applications, BPO, Digital, Consulting, Infrastructure, Cloud, & Security
• Primary industry expertise in Property & Casualty
• Secondary industry expertise in Life & Annuity
• Able to travel up to 60% of the time
• Preferred base location is Midwest, New York metro or Dallas/Fort Worth