Receptionist-Cashier

Job Description

Job Description

Job Description:

Receptionist/Cashier Krieger Ford is looking for a motivated individual to fill our Receptionist/Cashier position.  The receptionist is responsible for answering a multi-line phone system with a positive, friendly and welcoming demeanor, in line with the dealership’s vision and values on customer service.  The main purposes of our receptionist is to respond courteously to our customer’s requests, maintain our daily sales schedule and phone directory, and play a crucial part in the general running of our cashier desk.  Responsibilities: ***Must be able to work some Saturdays*** Receptionist: •    Answering a multi-line phone system with a friendly and welcoming demeanor
•    Transferring calls to the appropriate person/department
•    Taking messages to the relevant departments when calls ring back
•    Responsible for the creation and distribution of the daily sales schedule and company directory Cashier: •    Provide friendly customer service while cashing out service, parts and body shop customers using CDK software.
•    Handle both the cash drawer and credit card machine with accuracy
•    Pre-invoice and close service repair orders
•    Handling customer refunds
•    Receipting car deals
•    Balancing both credit card settlements and cash drawer

Job Requirement:Qualifications Ability to multi-task Has great attention to detail Excellent  listening/communication skills, outgoing and positive personality Punctual nature and ability to handle schedule flexibility and dynamic work environment Professional appearance and eager to improve on all aspects Capable of effective communication Knowledge/Experience of ADP/CDK is a plus Experience with Microsoft Office is a plus Education and Experience: High school diploma or the equivalent, preferred. One year of reception experience in a retail facility is desirable. What We Offer Medical, Dental, and Vision Insurance 401K Plan with employer matching up to 3.5% Paid time off and vacation Growth opportunities Employee vehicle purchase plans Family owned and operated Long term job security Health and Wellness Coaching Discounts on products and services Who We Are Krieger Ford is a locally-owned, family-operated Ford dealership serving Central Ohio for over 50 years.  At Krieger Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals for their hard work and dedication. Our dealership works as a team, and we strive to be the best for our customers. 

Every employee at Krieger Ford is absolutely critical to its success and we are always looking for bright, driven, and energetic professionals to add to our world-class team. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.