Business Analyst-Chicago

Business Analyst

Location: Chicago (Preferred) or Fully Remote Duration: 12 months

Job Summary: The Business Analyst is responsible for documenting detailed business requirements and project scope. Includes user stories, business & workflow analysis and architecture diagrams. Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details. Distinguishes client requests from the underlying business needs. Responsible for developing epics and stories with the product owner to support the development and implementation of new systems and enhancement of existing systems. Formulates and defines system's scope and objectives based on both user needs and a good understanding of the application, business, operational and/or industry requirements. Works with internal business groups on process improvement projects and is involved in testing, training and implementing applications and/or systems. Serve as a liaison between business functions and program managers. Identify and implement business process improvements. Support the development, and implementation of technology solutions.

Responsibilities:

• Extract and document functional and technical requirements from various stakeholders
• Document use cases as well as coordinate and participate in testing efforts
• Support definition and documentation of implementation and project plans
• Coordinate issue resolution and manage expectations across stakeholders
• Assess business processes to identify areas for improvement and drive appropriate changes
• Aid development of detailed conversion strategies and data mapping across platforms
• Coordinate functional leads in process modification design and documentation and training
• Lead or participate in User Acceptance Testing strategy, planning, and execution
• Contribute to business cases and cost benefit analysis for new systems, features, or operational processes as required
• Contribute to product roadmaps for assigned systems, including upgrades, enhancements and integrations
• Investigate root causes and work with peer functions / teams to resolve or escalate issues
• Analyze data and monitor production errors to identify and drive improvements to metrics
• Identify and document functional problems or operational improvements
• Assist in gathering data to establish policies or procedures

Skills & Knowledge:

• Agile Development Methodologies
• Data mapping/integration
• Process mapping/integration
• Ability to identify, review and analyze data trends
• Technical aptitude and familiarity with the end-to-end systems development lifecycle
• Proven ability to learn processes, infrastructure, systems and applications
• Ability to learn quickly, particularly regarding complex products, financial concepts or technologies
• Understanding of business processes and integration points
• Ability to operate in a dynamic environment and retain focus on goal achievement
• Ability to understand technical terms and translate into business language
• Excellent knowledge of MS Suite of products including Visio
• Exceptional written and verbal communication skills
• Ability to facilitate virtual and / or in-person meetings with large audiences
• Excellent planning, organizational, and time management skills