Software Engineer 2

Samprasoft

Telematics Software Support Specialist

Actively provides day to day Tier 2 software support for backend the client’s Telematics services. Proactively monitors and investigates software alerts. Creates and manages knowledge articles: How To's, Known Issues, etc. Develops tooling: automation for monitoring and alerting, dashboards and reports for monitoring, and troubleshooting support tools. Position will be onsite hybrid starting day 1 - in the office every other Tuesday. The client will provide a Mac laptop.

Typical day includes:

Actively provides day to day Tier 2 software support for backend the client’s Telematics services.
Proactively monitors and investigates software alerts.
Creates and manages knowledge articles: How To's, Known Issues, etc.
Develops tooling: automation for monitoring and alerting, dashboards and reports for monitoring, and troubleshooting support tools.

Technical skills required:

1+ years experience in Java (university experience acceptable).
1+ years experience in secondary languages: Python, SQL, etc.

Soft skills required:

Demonstrated strong problem solving and technical skills
Strong communication and collaboration skills
Demonstrated strong initiative with ability to work independently
Proactive and eager to learn

Education requirements:

Bachelor's degree in computer science, software engineering or relevant field required. Plus 1+ years professional exp.

Apply

Vacancy posted 1 day ago

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