Software Engineer 2
Samprasoft
Telematics Software Support Specialist
Actively provides day to day Tier 2 software support for backend the client’s Telematics services. Proactively monitors and investigates software alerts. Creates and manages knowledge articles: How To's, Known Issues, etc. Develops tooling: automation for monitoring and alerting, dashboards and reports for monitoring, and troubleshooting support tools. Position will be onsite hybrid starting day 1 - in the office every other Tuesday. The client will provide a Mac laptop.
Typical day includes:
- Actively provides day to day Tier 2 software support for backend the client’s Telematics services.
- Proactively monitors and investigates software alerts.
- Creates and manages knowledge articles: How To's, Known Issues, etc.
- Develops tooling: automation for monitoring and alerting, dashboards and reports for monitoring, and troubleshooting support tools.
Technical skills required:
- 1+ years experience in Java (university experience acceptable).
- 1+ years experience in secondary languages: Python, SQL, etc.
Soft skills required:
- Demonstrated strong problem solving and technical skills
- Strong communication and collaboration skills
- Demonstrated strong initiative with ability to work independently
- Proactive and eager to learn
Education requirements:
Bachelor's degree in computer science, software engineering or relevant field required. Plus 1+ years professional exp.
Vacancy posted 1 day ago
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