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Food Service Associate

J&H Family Stores

Description
Position Title: QSR Clerk - Level I
Reports to: QSR Manager
Positions Supervised: None
BROAD FUNCTIONS: To prepare food, obtain payment and provide exceptional customer service
SPECIFIC RESPONSIBILITIES:

  • Greets customers and prepares their orders, uses Point of Sale system/cash register to record the order and computes the amount of the bill, collects payment from the customer and make change
  • Prepares food neatly, accurately and in a timely manner
  • Demonstrates a complete understanding of menu items and explains to customers accurately and in a cheerful and helpful manner
  • Checks products in prep area and restocks items to ensure sufficient supply throughout the shift
  • Understands and adheres to all quality standards, formulas or portion controls.
  • Understands and adheres to proper food handling, safety and sanitation standards while preparing food, serving food and clean up. Including checking dates and temperatures and logging the information.
  • General housekeeping and cleaning
  • Maintains professional appearance and grooming standards as outlined in the employee handbook and the standards of the franchisee(s).
  • Performs light paperwork duties as assigned
CONTACT WITH OTHERS - Internal:

  • Will have contact with other QSR clerks and QSR Managers on a daily basis
CONTACT WITH OTHERS - External

  • CUSTOMERS
  • Vendors


Requirements
Prerequisites
  • Education: Some high school or equivalent with the ability to read and perform math. Ability to read, speak and understand English
  • Experience: Ability to understand and implement written and verbal instruction
  • Ability to interact with customers on a friendly basis and work in a fast-paced environment
  • Availability: Must be able to work a varied schedule and on weekends and holidays
  • Physical:
  • Must be able to work in any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register
  • Position requires bending, standing, walking, and repetitive use of hands and arms the entire workday
  • Must have ability to lift 10lbs frequently and up to 50lbs occasionally
  • Position requires the ability to handle continuous exposure to food and cleaning chemicals
  • Position requires the ability to handle exposure to extreme temperatures
Vacancy posted 9 days ago
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