Senior Operations Manager

Salary $149,000 - $170,000 Location Alameda, CA – Onsite Key Responsibilities Manage a team of Assistant Manager(s) and supervisors to ensure production meets or exceeds Peet’s Safety, Quality, Food Safety & Efficiency standards. Oversee the production processes & personnel in green coffee, roasting, packaging, shipping & receiving, to fulfil demand while optimizing efficiencies throughout the operation. Manage and motivate employees to achieve results through servant leadership and effective coaching. Must be an effective communicator, capable of teaching and generating results while enhancing the work environment and supporting the Company philosophy. Embed continuous improvements with the operational team and drive for Operational Excellence using stretch goals and key performance indicators (KPI) to monitor progress. Lead the Manufacturing Operating System (MOS) pillar, typically Autonomous Maintenance. Identify areas of improvement in efficiency and waste reduction to make year‑on‑year savings. Support the development and execution of the annual operational budget within areas of responsibility. Be responsible for the overall departments’ safety, housekeeping, quality, productivity, employee conduct and performance influencing a culture change across the whole organization. Work in conjunction with site leadership on capacity expansion and capital expenditure plan with estimated ROI covering safety, quality, and efficiency projects. Utilize interpersonal skills necessary to lead and involve team members, ensuring individual and team performance exceeds goals and expectations. Develop and maintain succession plans for all areas of responsibility to ensure sustainable performance for future years. Key Attributes Necessary for Success A “Can Do” and resourceful attitude & ability to work with diverse teams. Self‑starter with a continuous improvement mindset, effective problem solver. Lead by example on safety, quality topics to set the tone. Strong leader who brings team with them by flexing leadership style. Analytical and data‑driven mindset. Work in unstructured environment & develop standards the ops team can adhere to. Operate in significant ambiguity and develop a path forward with minimal guidance. Proactively identify potential risks and solve problems to drive work forward. Excellent written and verbal communication skills targeted to varying audiences, including peers. Manage conflict for a win‑win resolution. Strong interpersonal skills and EQ with ability to navigate diverse populations. Able & willing to roll‑up sleeves to get the job done. Professional Qualifications BS degree in engineering or management discipline required. Master’s Degree preferred. Minimum of 5‑10 years of leadership experience in a manufacturing/production/maintenance environment with heavy employee management and collaboration with other internal departments. Proven track record of leading continuous improvement initiatives utilizing lean methodology. Formal training in lean/six sigma/Toyota production system is ideal. Experience and/or formal training in behavior‑based safety culture. Ability to communicate clearly and concisely, both orally and in writing. Demonstrate ability to analyze, prioritize, plan, multi‑function and manage time effectively. Proficient in MS Word, MS Excel, Outlook, production management tools, ERP (D365) and financial reporting systems. Self‑motivated and goal‑oriented; able to work effectively under pressure with high‑energy, proactive style; quality‑mindful, analytical and results‑oriented. Familiarity with food safety and GMP standards, including AIB, FDA and HAACP required. Experience with other regulatory environments will be considered. Ability to read, write, and follow written instructions in English. Bilingual – Spanish an asset. This description outlines the role’s essential functions but may evolve with business needs. What We Offer Recharge Time – Paid vacation, holidays, and sick days. Health & Wellness – Medical, dental, and vision coverage. Future You – 401(k) plan with generous match program to help you save. Peace of Mind – Life insurance, disability, and options for HSAs and FSAs. Everyday Perks – Free coffee, fresh baked goods, and discounts. Growth & Support – Career development and an Employee Assistance Program when you need it. The target annual base salary range for this position is $149,000 - $170,000. The actual base salary offered will depend on a variety of factors, including the applicant’s qualifications, years of relevant experience, specific and unique skills, level of education, certifications or licenses, other legitimate non‑discriminatory business factors, and the geographic location of the role. In addition to base pay, individuals in this position may also be eligible to earn bonuses. Additional Information At Peet’s, we believe in creating an inclusive workplace where everyone feels welcome. We are proud to be an Equal Opportunity Employer. We welcome qualified applicants of all backgrounds and do not discriminate based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, gender identity, citizenship status, disability, genetic information, uniform service, veteran status, or any other category protected under federal, state, or local laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local ordinances. Peet’s is also committed to providing reasonable accommodation to job applicants with disabilities throughout the hiring process. If you need assistance or accommodation, please contact View email address on click.appcast.io. #J-18808-Ljbffr