IT Service Desk Analyst II — Incident & Remote Support
RadNet, Inc.
- Remote job
RadNet, Inc. is seeking an IT Service Desk Analyst in Miami, FL. This role involves responding to Service Desk incidents via phone or email and providing support for PCs, software, and peripheral devices. The ideal candidate will have strong communication skills, a Bachelor’s degree in Information Technology, and at least 5 years of technology experience, preferably in a client support role. Knowledge of ServiceNow and networking concepts is highly desirable. #J-18808-Ljbffr RadNet, Inc.
$24 - $27 per hour
Overview The Service Desk Analyst II is an entry to mid‑level position that serves... ...and Glenelg, MD locations. Remote work may be approved on a... ...steps. Follow incidents through to resolution. Provide... ...updates to customers on their support requests. Provide support...Remote workHourly payTemporary workWork at officeFlexible hours$65k - $70k
...are currently seeking a Service Technician to support our IT operations team in our Los... ...Services Manager, the Service Analyst II provides second and third... ...Daily monitoring of the incident management system (ITSM)... ...support Delivering remote support to users throughout...Remote workWork experience placementWork at officeLocal area- ...to hire a talented Tier II Service Desk Technician for an exciting... ...(Tuesdays/Thursdays). Remote work/work from home is available... ...desk and technical support by resolving complex customer incidents and service requests.... ...technologies. Understanding of IT security controls,...Remote workFull timeContract workTemporary workWork experience placementLocal areaWork from homeMonday to FridayShift work2 days per week3 days per week
- ...Provide advanced technical support for incidents and requests,... ...What You Will Do Perform remote troubleshooting, resolve... ...has at least 2 years of IT support experience, strong... ...2 years of IT help desk or technical support experience with Tier II-level troubleshooting Strong...Remote workWork at officeNight shiftRotating shift
$60k - $73.13k
...IT Help Desk Technician II Full-Time Compensation: $60,000 – $73,130... ...Technician II —a technical support role for someone who... ...that strengthen service delivery. Provide Onsite... ...and support critical incidents, including potential... ...Bucks Flexible remote scheduling Professional...Remote workFull timeFlexible hours- ...Help Desk Specialist II (Tier 2 - Advanced Support) Zen Strategics, a Titan Technologies... ...(CBP) Technology Service Desk. This role provides... ...65 support, manages incidents through ServiceNow, performs remote installations and... ...least two years of IT support experience,...Remote workFor contractorsWork at officeNight shiftRotating shift
- ...The Service Desk Technician II serves as the first point of contact for end users seeking IT support, ensuring that Würth companies can operate efficiently... ...including in‑person and remote support, phone, and... ...to troubleshoot and manage incidents to resolution or escalation...Remote workWork at officeOverseas
- ...Senior Help Desk Technician II Employment Type: Full Time Department... ...Desk (PC Assist) support services to end users... ...troubleshooting/support Remote User setup/support/troubleshooting... ...information for all IT-related tickets... ...ITIL Creation of Incident work-log entries Accurately...Remote workFull timeFor contractorsWork at officeFlexible hours
- ...Service Desk Technician II Federal Prison Industries (UNICOR) – Information... ...programs that support federal agencies nationwide... ...supports enterprise IT operations and end-... ...Location: Primarily Remote/Hybrid Potential... ...Respond to and manage incidents and service requests...Remote workFull timeContract workWork at officeMonday to FridayShift work
- ...Service Desk Technician (Level I / Level II) Dynamic Solutions Technology, LLC... ...services firm that meets IT and Service needs... ...II) to provide support to a Federal Government... ...This is an exempt remote role.... ...and escalate complex incidents to Level II or specialized...Remote workFull time
- ...is a global leader in remote satellite-based communications... ...markets.The Tier II Technical Support Specialist operates as the service desk’s single point of contact... ...-day troubleshooting, incident resolution, and... ...for all communications/IT service requests, incidents...Remote workContract work
- ...transportation and storage services for our customers.... ...to strengthen and support the communities we... ...at Service Desk Analyst II - Houston, TX The... ...end users and the IT Organization. The... ...Desk software and remote-control tools... ...skills Experience with incident tracking software...Remote workWork at office
$84.4k - $95k
Business Systems Analyst II STATUS : Exempt REPORTS TO :... ...includes the operational support for all managed... ...technology to improve products, services, and/or business... ...effective joint business/IT requirements and solution... ...escalation points for incident management. Manage administrative...Remote jobWork experience placementWork at officeNight shiftAfternoon shift$26.04 per hour
...Join to apply for the Service Desk Analyst II role at CAI 1 day ago... ...in break-fix IT services, and are looking... ...providing the technical support and customer service... ...staff using Dameware and remote desktop, monitor work... ..., update, and close incidents Accurately document...Remote workHourly payFull timeContract workWork at officeLocal area- ...Summary The Technical Support Specialist II is responsible for diagnosing... ...for onsite and remote Caris team members across... ...exceptional customer service and maintain fluid... ...service requests and incidents. Document incidents and... ...35 lb when installing IT equipment. Training All...Remote workTemporary workCasual workShift work
- ...Global is looking for a Support Analyst II is responsible for... ...the network. Provide IT support for customers... ...Perform basic triage of incidents and notify customers as... ...assistance for customers or remote technicians. Document... ...exceptional customer service. Submit accurate,...Remote workWork experience placementCasual workLocal areaHome officeShift work
$75k - $85k
...Join to apply for the Service Desk Analyst II role at SHI International Corp.... ...Level 1 and Level 2 technical support to end-users, efficiently... ...variety of service requests and incidents. This role is suited for... ...and Monday and Friday remote. Role Description Respond to...Remote workWork experience placementWork at officeMonday to FridayFlexible hours$44.34 - $50 per hour
Title: IT Support Analyst II Location: Midtown Org Unit: IT Operations... ...Position Summary Provides remote and on-site support for... ..., resolves and responds to incidents and requests reported by customers... ...computing policies and service agreements. Ensures metrics...Remote workWork at officeLocal areaRelocationFlexible hoursNight shiftEarly shift- ...Technology Inc is seeking a Tier II Service Desk Analyst to provide remote support to end users for various technical... ...problems, responding to escalated incidents, and managing service requests through... ...have an Associates degree in IT, along with 3-5 years of relevant...Remote job
$73k - $79k
A leading law firm in Chicago seeks a Service Desk Analyst II to provide high-touch technical support within a 24/7 IT Service Desk environment. The role involves resolving desktop, application, and remote access issues while ensuring excellent customer service. Ideal candidates...Remote work- Emory University in Atlanta is looking for a Service Desk Analyst II to provide front-line IT support to faculty, staff, and students. The role involves resolving... ...primarily requires in-person attendance, but remote work may be considered. #J-18808-Ljbffr Emory UniversityRemote work
$24 - $27 per hour
Singer Equipment Company is hiring a Service Desk Analyst II in Belcamp, MD. This entry to mid-level position will be the first point of contact... ...assistance, requiring on-site presence with possible remote work approval. The ideal candidate will have a high school...Remote workHourly payWork at office- A technology solutions provider in Tennessee is seeking a Service Desk Agent Level 2 to provide in-depth technical support and serve as an escalation point for Level 1 agents. The ideal candidate will have at least 3 years of experience in a technical support environment...Remote job
- ...Tier II Application Support Specialist (Microsoft Dynamics 365) Our client... ...will work alongside internal IT staff and existing contract... ...I support to reduce repeat incidents and improve resolution quality... ...technical skill levels Deliver remote training or walkthroughs as...Remote workLong term contractContract workWork at officeLocal area
- ...Inc. seeks a Tier II Help Desk Technician in San Antonio... ...to provide crucial support for an educational campus's IT needs. The ideal... ...and resolving incidents while delivering excellent customer service. The position involves... ...supporting onsite and remote operations, and...Remote work
- ...and skill set for IT and a determined mindset... ...be to respond to support requests in a... ...daily. IT Technician II Responsibilities... ...requests to the service desk via telephone, email... .... Prioritize incidents and service requests... ...defined SLAs. Use remote tools and...Remote workWork experience placementWork at officeLocal areaFlexible hours
- Position Description The IT Help Desk Technician II serves as an advanced... ...within the IT support team, responsible for... ...wireless connectivity, and remote access tools.... ...to support consistent service delivery. Provide user... .... Accurately record incidents, troubleshooting steps...Remote workFor contractorsLocal areaWeekend workAfternoon shiftEarly shift
$58.49k - $93.58k
...supervision and in accordance with IT service level agreements, provide... ...‑level phone, email, and remote support for the IT Service Desk. Additionally, provide... .... Support Tier I analysts in resolving and training... ...inquiries, service requests, and incident reports. May assist on...Remote workWork at officeLocal areaNight shiftAfternoon shift$58.49k - $93.58k
...supervision and in accordance with IT service level agreements provides... ...phone, email and remote support for the IT Service Desk. Additionally, provides... ...troubleshooting. Support Tier I analyst in resolving and training... ..., service requests and incident reports. May assist as a...Remote workWork at officeLocal areaFlexible hoursNight shiftWeekend workAfternoon shift$65k - $70k
The Service Desk Technician II is responsible for delivering end-to-end support for Heffernan Group employees to ensure... ...ensures all incidents are analyzed and resolved... ...email, chat, and/or remote assistance in a timely... ...required. 2+ years of IT Service Desk experience...Remote workWork at office1 day per week
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