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Client Services Representative

Cabin Editing Company

Job Description

Who Are We:

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We are a company of film editors with a passion for storytelling who are committed to mentoring

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talent and establishing lasting relationships with directors and agencies worldwide.

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Cabin is an established post production home built on collaboration and dedication to the craft.

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About the Role:

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Seeking outgoing and hardworking people, looking to get their start in post-production. We are a

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high-end post production facility based in New York. Our goal is to create memorable

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experiences for our clients and our Client Services team helps give us our edge!

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We are currently looking for a Client Service team member with a high-energy personality and

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strong people skills to join the team. This role has tremendous growth opportunities for the right

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candidate looking to move into editing or producing down the line.

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No post production experience required, but if you do have an interest in the

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advertising/production/editorial field this would be a great opportunity!

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Qualifications:

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  • Strong Client Services and Customer Service skills, with a focus on building trust and long-term relationships.
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  • Excellent Communication skills, including clear written and verbal communication and active listening.
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  • Comfort with basic Finance-related tasks such as credit card reconciliation and budgeting meals.
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  • Previous experience in a creative, media, or post-production environment is highly beneficial, though not required.
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  • Previous experience in a customer service environment (reception, food services, retail, etc.)
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  • Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
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  • Proficiency with standard office and collaboration tools (e.g., email, spreadsheets, project management software).
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  • Ability to work effectively with diverse teams and clients and maintain professionalism in a fast-paced setting.
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Job Roles/Duties:

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  • Reception: Answering phones & greeting clients
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  • Office Management: Order meals for all staff and clients, maintaining cleanliness throughout
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entire office (bays, bathrooms, personal work spaces), creating weekly schedules for current

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projects, and weekly restocking of office supplies (groceries, cleaning supplies, bathroom

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products)

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  • Event Planning: Assistance with planning for large scale events and high impact happy hours (100+ guests)
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  • Finance & Accounting: Responsible for tracking daily and monthly expenses, in addition to
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coding and charging receipts to their respective job

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Job Type: Full-time

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Schedule:

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- Monday - Friday - Start time @ 9 AM - 10 AM

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- Shifts vary depending upon edit sessions with clients

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- Overtime

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- Weekend availability

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Benefits:

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- Dental insurance

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- Health insurance

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- Vision insurance

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- Paid time off

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Vacancy posted 5 days ago
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